Front Office Team Member - Part Time 23.4 hours per week

Negotiable
Experience
Unlimited
Job Type
Full Time
Location
Canada, London
Job Description

Company Description

Our
mission at IBIS London City Shoreditch is to create memorable moments for our
guests, by connecting hearts from arrival to farewell.

A job, a career
or a calling - whatever brings you here, we have something
for you!

Ready to discover more? Get in touch with us. We
would love to hear from you.

One more
thing…

By working at the IBIS London City Shoreditch you
will be part of the Accor network, worldwide hospitality leader. With us,
you can be all you are, work with purpose, grow, learn, enjoy and explore
Accor’s limitless opportunities. Discover our Talent stories
at heart-of-hospitality.com or on Instagram @heart.of.hospitality

As part
of our team you can have:

  • Salary - £ 14.80 / hour
  • Free night
    stays in our UK hotels and up to 30% discount in any Accor Restaurant (T&C
    Applies)
  • Complimentary stays in UK hotel (Bonus Breaks Vouchers -
    subject to availability and T&C)
  • Pension Scheme
  • Talent gym
    access
  • Additional holidays with service
  • Delicious complimentary
    meals on duty prepared by our creative chefs
  • Career opportunities across
    a network of international brands
  • Support your wellbeing in your
    professional and personal lives
  • Grow your experience anywhere.

    Explore limitless opportunities across 5000 hotels in over 100
    countries
  • Participate actively in initiatives to build a more inclusive
    and sustainable world
  • And many more benefits and perks : Our objective
    is simple: make you grow and give you the spark to unleash your
    personality
  • And more: recommend a friend scheme; Employee Advisory
    Service (all benefits subject to availability and T&C)

If
you feel you are the right candidate for the role as our Front Office Team
Member, please click
‘apply’
now! We
’d love to hear
from you!


Job
Description

Contract -Â Part Time, Permanent , 23.4 hours /
Week.

Start date - 1/08/2026

Â

As our next
Receptionist, you…

  • Are the ‘face of IBIS London City
    Shoreditch’, extending a warm welcome to our guests, putting their well-being
    at the heart of everything you do, while adding your personal touch to their
    stay.
  • Being present and visible in the lobby and contributes to guests'
    sense of well being and loyalty, by establishing a warm and personalized
    relationship. You are responsible for an incredible hello and goodbye for our
    guests to make them feel welcome!
  • Gives priority to guest relations,
    while taking care to respect administrative procedures that need to
    be followed.
  • Look to create sparkles (memorable moments) for our
    guests.
  • Anticipates guests' needs and takes them into consideration.
    Handles guests' requests for information and provides answers; puts them
    in contact with the appropriate people.
  • Is ready to jump across to
    the bar if required and assist our Food and Beverage team to ensure
    guests

You must be eligible to live and work in the UK to apply
for this position and be in possession of a current work visa. In line with
the requirements set by the Asylum and Immigration Act 1996, all applicants
must be eligible to live and work in the UK.

Documented evidence of the eligibility will be required from candidates as part
of the recruitment process.


class='jobad-qualifications'>Qualifications

Â

  • Prior
    experience working with Opera Cloud or a related system is preferable but
    not mandatory.
  • Fluency in English.
  • Customer
    Service.
  • Positive problem solving
    approach.
  • Time-Keeping.
  • Organised.
  • Multi-tasking.
  • Able
    to work under pressure.

To help you navigate your role, and support
your success you will be trained in all front of house related functions and
the safety of the property and people.

To ensure you can best welcome
and care for our guests you will need to be fluent
in English.

Our mission at Ibis London City
Shoreditch
 is to create memorable moments for our guests,
by connecting hearts from arrival to farewell.

A job, a career or
a calling - whatever brings you here, we have something for you!


class='jobad-additionalinformation'>Additional
Information

Our commitment to Diversity &
Inclusion:

We are an inclusive company and our ambition is
to attract, recruit and promote diverse talent, creating an environment where
everyone feels they belong

Information on the processing
of personal data –

When you submit an application to IBIS
London City Shoreditch, trading as Accor Invest UK, the company processes some
of your personal data to consider and manage your application. We may also
process data supplied to us by third parties, for example one or more of your
former employers or a third-party supplier of personality questionnaires. Please
note that your answers to any questionnaire will not lead to an automated
decision. In our capacity as data controller, we ensure that we comply with all
legislation relating to the protection of personal data (in particular
the retained EU law version of the General Data Protection Regulation
(Regulation (EU) 2016/679) and the Data Protection Act 2018). Information
relating to the processing of candidates' personal data and to the exercise
of their rights of access, opposition, rectification and deletion is available
in our Employee Privacy Policy.

href="https://d1550xk4f2usak.cloudfront.net/wp-content/uploads/2023/03/01104624/Employee-Privacy-Policy-ENG-2022.pdf"
rel="noopener
noreferrer">https://d1550xk4f2usak.cloudfront.net/wp-content/uploads/2023/03/01104624/Employee-Privacy-Policy-ENG-2022.pdf