Director of learning & development

Negotiable
Experience
3-5 years
Job Type
Full Time
Location
Saudi Arabia, Makkah
Job Description

Company Description

"Why
work for Accor?
We are far more than a worldwide leader. We welcome you
as you are and you can find a job and brand that matches your personality.
We support you to grow and learn every day, making sure that work brings purpose
to your life, so that during your journey with us, you can continue to explore
Accor’s limitless possibilities.

By joining Accor, every chapter of your
story is yours to write and together we can imagine tomorrow's hospitality.
Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo!
#BELIMITLESS"


Job
Description

Review the Learning needs analysis for the hotel(s)
prior to the budget
Review with the hotel(s) the implementation
and facilitation of a hotel(s) Training Plan and budget that is aligned with
the hotel’s goals and strategic plan
 Follow-up on all training
activities within the hotel(s)
Ensure the hotel(s) are 100% compliant
with all Ennismore Compliance TrainingÂ
Ensure coordination and delivery
of training programs of all internal providers
Champion company provided
online and e-learning tools and portals, ensuring approval processes are
in place and executed, as well as registrations and completions are monitored
and tracked
Assist their hotel(s) in developing quality introductory
and ongoing departmental training plans and learning activities; maintain active
follow-up through on-going coaching, guidance and support of junior-, mid-level-
and senior leaders
Support the Quality and Learning Manager in
the development of Departmental Trainers as required


class='jobad-qualifications'>Qualifications

  • Bachelor’s
    Degree/Master’s Degree from a reputable hospitality/business school preferred
    in Hospitality or Business Administration, Psychology, Education, Human
    Resources Management (or equivalent)
  • Minimum 7 years of total experience
    ideally with strong operations background
  • At least 4 years of experience
    in in a leadership role
  • High degree of professionalism with strong
    understanding of hotel operations and business acumen
  • Excellent reading,
    writing and oral proficiency in English language
  • Strong working
    knowledge of digital tools
  • Strong leadership, interpersonal and training
    skills
  • Excellent communication and customer contact
    skills
  • Results and service oriented with an eye
    for details
  • Ability to multi-task, work well in stressful &
    high-pressure situations
  • A motivator &
    self-starter
  • Well-presented and professionally always
    groomed

Additional
Information

experience is an asset
Prior experience working
with Opera or a related system
Strong interpersonal and problem solving
abilities
Fluency in English, additional languages are a plus