Waiter/Waitress - Fairmont The Red Sea

Raffles & Fairmont the Red Sea,
positioned in the kingdom's groundbreaking Red Sea Project, will provide
visitors access to a nature-focused resort. with 361 room, eleven distinct
dining concepts, including overwater restaurant with views of the Red Sea
and the mangroves, and a Spa. The resort will be situated next to an 18-hole
championship golf course, reflecting Fairmont's association as a world class
golf destination. it will set new standards in sustainable development,
positioned on 200km of untouched coastline, an archipelago of more than 90
unspoiled island, dormant volcanoes, rich marine habitat, and ancient
archaeological sites.

Guest Service
Excellence

• Provide courteous, professional, and efficient
  food and beverage service at all times.
• Anticipate guest needs,
  preferences, and expectations to exceed satisfaction.
• Present menus
  proactively and provide detailed explanations of dishes
  and beverages.
• Maintain strong product knowledge, including menu items,
  daily specials, and beverage offerings.
• Handle guest feedback
  professionally and report any concerns to the Manager on Duty.

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• Serve and clear food and beverage items in a timely and unobtrusive
  manner.
• Ensure tables are properly set, cleared, and reset according
  to service standards.
• Support team members with food running, table
  service, and station refills.
• Act as a link between Front of House
  and Back of House to ensure smooth service flow.
• Follow opening
  and closing checklists to ensure seamless operations.
• Maintain
  cleanliness and organization of service stations at all
  times.

Financial & Quality
Standards

• Support daily financial targets and operational
  goals of the outlet.
• Follow all financial handling procedures as per
  company guidelines.
• Maintain compliance with LQA, Forbes, and guest
  satisfaction benchmarks.

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• Ensure full compliance
  with HACCP and FIFO standards.
• Follow all health, safety, and emergency
  procedures, including evacuation protocols.
• Report hazards
  and maintenance issues through the appropriate systems.
• Maintain
  effective communication with colleagues and management.
• Attend all
  briefings, meetings, and training sessions as required.
• Support other
  departments when needed and contribute to overall hotel
  operations.
• Uphold grooming and presentation standards at all
  times.
• Perform any additional duties or special projects assigned
  by management.
• Demonstrate accountability and ownership within
  the workplace.
• Contribute to sustainability initiatives and responsible
  operational practices.