Spa Attendant

Taking guidance
and instruction from the Senior Spa Attendant, the Spa Attendant is responsible
for the hygiene, cleanliness and sanitisation of the spa and gym. They
are required to orientate guests with the spa facilities, greeting guests
as they enter the facilities and providing personal guest service. The Spa
Attendant is also responsible for keeping the lounges, lockers and other guest
areas neat, clean and well stocked with all amenities.

Primary
Responsibilities

Maintains Good Knowledge

• All spa features
  and services.
• All wet and dry areas.

Performs Daily, Weekly
and Monthly Cleaning and Maintenance as per Checklist

• Greets each
  guest with a warm welcome and fond farewell.
• Accommodates all guest
  requests expediently and courteously.
• Responsible for linen, towel
  and guest amenities supply and stocking
• Must performs the daily task
  schedule in the checklist.
• Keeps floor clean with regular sweeps, mops,
  vacuuming and scrubbing when required.
• Cleans entrance doors daily
  to include door frames and tracks.
• Brushes upholstery on furniture,
  and straighten.
• High and low dusting daily, cleans all countertops
  including retail area.
• Cleans and polishes all glass and mirrors,
  planters, signs, wall light fixtures.
• Cleans and polishes reception
  counters, empties trash and replaces all liners.
• Refills all restroom
  supplies, cleans toilets, toilets seats, urinals, sinks
  and counters.
• Cleans entire shower area with disinfectant cleaner.
  
  Wipes down walls of steam room, mops steam room floor with disinfectant,
  and cleans door to steam room.
• Sweeps and damp mops restroom floor
  with disinfectant cleaner, empties waste baskets and sanitary napkin
  holders.
• Cleans spots, fingerprints, marks or graffiti from walls,
  stalls partitions, glass, aluminum and switches.

Cleans
and Maintains the Treatment Rooms

• Sweeps and damp mops tile floors
  daily with disinfectant cleaner.
• Vacuums treatment rooms
  daily.
• Empties all trash and replaces liners nightly.

Linen
and Lounge Responsibilities

• Assists in retrieving, folding
  and stocking linen in both lounges and storage areas.
• Sets up water
  stations before first spa guest arrives and during the course of the day when
  required.

Health and Safety

• Maintains the overall spa
  to the required Health and Safety standards.
• Sets the general area
  professionally before spa opening in accordance with the prescribed standard
  operating procedure.
• Reports any faults and defects that do not fulfil
  the checklist requirements in all spa and gym areas, using the current Repair
  and Maintenance Request Form.
• Discharges professional treatment room
  setting, care for equipment and maintains the overall treatment room
  sanitation.

General Housekeeping

• Enforces spa
  housekeeping/presentation checklist.
• Ensures that the towel and linen
  in the changing area/washroom is adequately replenished for the day and stored
  as per Standard Operating Procedure.
• Ensures the general cleanliness
  of the lounge, pantry, corridor and changing room/washroom.
• Performs any
  other duties and responsibilities that may be assigned.