Duty Manager

Negotiable
Experience
Unlimited
Job Type
Full Time
Location
Cameroon, Central
Job Description

Company Description

"Why
work for Accor?
We are far more than a worldwide leader. We welcome you
as you are and you can find a job and brand that matches your personality.
We support you to grow and learn every day, making sure that work brings purpose
to your life, so that during your journey with us, you can continue to explore
Accor’s limitless possibilities.
By joining Accor, every chapter of your
story is yours to write and together we can imagine tomorrow's hospitality.
Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo!
#BELIMITLESS"


Job
Description

Duty Manager
First impressions are everything! As
a Duty Manager, you will take care of the guests from the moment they arrive
through to their departure by ensuring they have a memorable experience
with us.

What is in it for you:

  • Employee benefit card offering
    discounted rates at Accor worldwide
  • Learning programs through our
    Academies
  • Opportunity to develop your talent and grow within your
    property and across the world!
  • Ability to make a difference through our
    Corporate Social Responsibility activities.

What you will
be doing:

  • Greet, check-in, respond to requests and settle accounts
    while providing exceptional service
  • Take initiative to add
    a personalized experience
  • Proudly promote the hotel facilities, looking
    for opportunities to enhance a guest’s stay through
    up-selling
  • Coordinate and communicate with other hotel departments
    as required regarding general administration and operations
    issues
  • Provide management presence at all times by assisting with
    the handling of guests’ needs and complaints tactfully
    and efficiently

class='jobad-qualifications'>Qualifications

Your experience
and skills include:

  • Service focused personality
    is essential
  • experience is an asset
  • Prior experience working
    with Opera or a related system
  • Fluency in English
  • additional
    languages are a plus

class='jobad-additionalinformation'>Additional Information



Your team and working environment:

  • Our commitment to Diversity &
    Inclusion:
  • We are an inclusive company and our ambition is to attract,
    recruit and promote diverse talent.