Company Description
Join
a hotel that is a member of the Accor network, whose group brings together more
than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations.
Here, we believe in you and what you bring to the table. There are many
opportunities for development and advancement. Every gesture, every smile, every
action, contributes to creating a positive and memorable impact for our
customers, our colleagues and also for our planet. Together, we embody
the vision of responsible hospitality.
Take the opportunity to become
a Heartist®, and let your heart guide you in this world where life beats
faster.
Job
Description
We are seeking an experienced and dynamic Outlet
Manager to lead our food and beverage operations in Cairo, Egypt.
Reporting to the Director of Food & Beverage, you will be responsible
for overseeing all aspects of outlet operations while maintaining exceptional
service standards and driving revenue growth. This is an exciting opportunity
to lead a talented team, innovate service delivery, and create memorable
experiences for our guests in a fast-paced, collaborative
environment.
- Oversee the daily operations of assigned outlet(s),
ensuring smooth and efficient service delivery in accordance with Fairmont
standards - Lead and mentor the outlet team, fostering a supportive
and inclusive culture that encourages professional development
and excellence - Ensure strict compliance with health, safety, hygiene,
and food safety regulations and company policies - Consistently deliver
professional, friendly, and engaging service while setting the tone
for outstanding guest experiences - Manage all operational aspects of
the outlet, including scheduling, inventory management, and adherence
to established policies and procedures - Handle guest concerns
with empathy and professionalism, responding quickly and decisively to ensure
satisfaction and resolution - Recruit, train, and develop outlet
colleagues, ensuring they possess the skills and knowledge to deliver
exceptional service - Maximize revenue by collaborating with the Food
and Beverage team to implement strategic initiatives, promotions, and best
practices - Maintain comprehensive knowledge of all outlet menus, pricing,
and promotional offerings - Analyze and manage departmental budgets,
identifying opportunities for cost optimization without compromising
quality - Ensure strict adherence to all safety, sanitation, and food
handling policies and procedures - Attend regularly scheduled departmental
meetings and communicate transparently with leadership and team
members - Balance operational efficiency, administrative responsibilities,
and colleague well-being to create a harmonious work environment - Utilize
point of sale systems and other technology tools to streamline operations
and enhance reporting accuracy - Remain flexible and resilient, adapting
to changing circumstances while maintaining focus on organizational
goals - Maintain detailed records and documentation related to operations,
staffing, and financial transactions - Represent the outlet and hotel in
a professional manner, embodying Fairmont values and hospitality
excellence
class='jobad-qualifications'>Qualifications
