Host, REIGN (Full-Time)

A Storied Past. A Brilliant
Future.

For over 96 years, Fairmont Royal York has stood as
a beacon of luxury and excellence in the heart of Toronto. Opened in 1929,
this historic hotel was once the tallest building in the British Commonwealth,
and today, Fairmont Royal York continues to be a symbol of timeless elegance
and modern sophistication. Where tradition meets innovation, and every day
offers a chance to make history, a million stories have been told. Join us
in creating our next chapter with your story.

Why work
for Fairmont?

A Rich History
Join a storied
tradition at Fairmont Royal York, where nearly a century of luxurious
hospitality and exceptional service have made us a Toronto
landmark.

A Culture of Excellence
Be part of
a dedicated team committed to delivering unparalleled guest experiences
and maintaining the highest standards of service.

Grow, Learn
and Enjoy!

Benefit from comprehensive training programs,
mentorship, and a supportive work environment that empowers you to reach your
full potential.

New Energy for A Storied
Landmark

As the world and Toronto move toward a more sustainable
future, our landmark hotel is in a stunning transformation for the zero-carbon
century ahead.

About the Application Process:Â

At Fairmont, we want to bring out your highest
potential.

Shortly after applying, you will receive an email from our partner AssessFirst
prompting you to create a profile and complete a questionnaire. This is
a mandatory step for your candidacy to be considered as it enables us to explore
your compatibility with this role and our culture of luxury excellence.Â

As a Host at REIGN, you will be the first point
of contact for our guests, embodying the high service standards of the Fairmont
Royal York. Your role is crucial in creating a welcoming atmosphere and ensuring
a seamless dining experience. Key responsibilities include:

• To report
  to duty punctually, in order to maintain the integrity of co-workers
  and guests
• To consistently offer personal and friendly
  service
• To have full knowledge of the menu, beverage lists in your
  outlet and all other special promotions taking place in the hotel
• To
  ensure that the host stand is kept neat and clean at all times
• To have
  a complete understanding of your daily duties (seating and greeting guests,
  accurately taking reservations, handling phones, menu changeovers, newspaper
  pickup, checking mail, filing log book entries etc.)
• To efficiently
  track all covers in the dining room per station and have general knowledge
  of the union agreement
• To help guests meet their colleagues by properly
  using the waiting list form
• To attend all pre-shift, weekly and monthly
  meetings to ensure open lines of communication between all employees
• To
  actively participate in the health and safety procedures as a way to reduce
  workplace related accidents
• To have read and understood all hotel
  policies and procedures and departmental standards as outlined in the employee
  handbook
• To carry out any miscellaneous duties pertaining to the total
  operation of the outlet as requested by your direct supervisor
• To feel
  comfortable with voicing opinions, suggestions and comments on improving
  the operation of the Restaurant and ways to improve the guests
  experience
• To maintain teamwork and good work ethics with all guest
  (internal and external) by assisting co-workers with any duties, without
  compromising the guests’ dining experience
• To complete all duties
  assigned to you before leaving for the day
• To communicate effectively
  with the servers regarding reservations, last minute changes, larger parties
  and special requests
• To offer guests coat check when necessary
  and retrieve guest coats when departing
• To inform guests of departmental
  promotions