Hostperson, Brown's Beach House (Casual)

Explore limitless possibilities, dreams and adventures
on Hawai’i Island as you blaze a trail for a rewarding career in hospitality.
Embrace our passion for Hawai’i’s heritage, culture and traditions
with amazing career opportunities that await you in paradise. Journey into
a luxury oasis where the aloha spirit comes alive.

Fairmont Orchid is
an award-winning luxury resort located on the majestic Kohala Coast of Hawai‘i
Island. Immerse yourself in an authentic Hawaiian experience, surrounded by 32
oceanfront acres of lush tropical gardens, cascading waterfalls and a tranquil
white sand beach and lagoon. Hawai‘i’s warmth and serenity are reflected
throughout the design of our family-friendly hotel accommodations with spacious
guest rooms, suites and the exclusive Fairmont Gold concierge
floor.

Resort amenities include our Spa Without Walls,
a 10,000-square-foot oceanfront pool, cultural activities, onsite restaurants,
access to world-class golf, a 24/7 fitness center and a 10-court tennis
pavilion.

Inspired by culture, well-being and genuine aloha, Fairmont Orchid welcomes
you to experience authentic Hawai‘i.

What is in it
for you:

*benefit available for fulltime or part time employees
while being a part of the Fairmont Orchid ‘Ohana

• Preferred provider
  medical/drug/vision benefits starting at $16.98 for employees*
• We put
  you first & value you with employer paid coverage for group life and accidental
  insurance coverage ($7,500) + Coverage is available for your
  ‘ohana!*
• We believe that hospitality has the power to unlock a better
  tomorrow with our 401(k)/retirement saving plan & matching
  program.
• Don’t just live in the moment – own your moment with 11
  paid holiday/personal days per year + 10 days of paid vacation that begin
  accruing immediately*Â
• We go the extra mile by offering 50% discounts
  at hotel restaurants, 30% discount on retail items at our Fairmont Store & 30%
  discount of services offered in our Spa Without Walls.
• We
  are globetrotters taking advantage of our Travel Program with employee discounts
  at Accor properties + Friends & Family rates (5,000+ hotels
  worldwide)*
• Complimentary meals in our employee dining
  facility

Brown’s Beach House is Fairmont Orchid’s signature
AAA Four Diamond fine dining restaurant well known for incomparable Hawaii
Regional Cuisine and a spectacular oceanfront setting. Our innovative cuisine
draws from simple pure flavors of locally grown produce and a diverse variety
of fresh seafood.

What you will
be doing:

• Provide unique dining experiences to all of our
  guests through warm, personal & detailed service in a luxury, upscale,
  and fast-paced environment.
• Ensure a positive first impression of
  the restaurant for our guests through detailed cleanliness, set-up, and ambiance
  control.
• Prepare appropriately for anticipated dining traffic
  by creating communication for servers & designating server section
  assignments.
• Ensure guests receive a warm welcome, timely service, and
  a fond farewell, using guest names to offer a personalized
  service
• Maintain menus to ensure we always have an adequate, clean
  supply
• Ensure cleanliness & orderliness of the host stand, including
  surrounding work areas.Â
• Control the flow of service in the dining
  outlet by seating guests in station rotation while maintaining the guest center
  reservation management system (Open Table)
• Handle reservation inquiries,
  take incoming telephone calls, note special requests by guests, and indicate
  special attention to VIP guests
• Perform opening/closing side duties
  as assigned and set all tables according to standards
  and procedures
• Assist other Food & Beverage outlets with their
  operations during peak times or when required
• Apply necessary
  precautions regarding the hotel's food safety and hygiene standards
  (HACCP)
• Be well versed in hotel fire & life safety/emergency
  procedures
• Maintain a high standard of personal appearance and hygiene
  at all times
• Perform other reasonable duties assigned by the Management
  of the Hotel