Cluster Meeting & Events Sales Manager

Join
a hotel that is a member of the Accor network, whose group brings together more
than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations.
Here, we believe in you and what you bring to the table. There are many
opportunities for development and advancement. Every gesture, every smile, every
action, contributes to creating a positive and memorable impact for our
customers, our colleagues and also for our planet. Together, we embody
the vision of responsible hospitality.

Take the opportunity to become
a Heartist®, and let your heart guide you in this world where life beats
faster.

Role based at Novotel Wolverhampton or Novotel
CoventryÂ

- With some travel in betweenÂ

About Us

Fairview
Hotels owns and operates a portfolio of branded hotels across the UK.

As we continue to grow and develop throughout 2026, our people remain at
the heart of everything we do. We are committed to investing in our teams
and creating opportunities for career progression within our business.

Our
West Midlands Cluster comprises Novotel Coventry
and Novotel Wolverhampton, both offering extensive meeting
and event facilities for corporate and social occasions. We are looking for
an enthusiastic and organised Cluster Meetings & Events Sales
Coordinator to join our growing team.

This is an excellent
opportunity for someone currently working within a busy Meetings & Events Sales
Office who is ready to take the next step in their career and gain valuable
experience towards a proactive sales role.

The successful candidate
will be highly organised, customer-focused and passionate about delivering
exceptional service while maximising sales opportunities. As this is a dual-site
position, your time will be split between both hotels, so flexibility and
the ability to travel between the two locations are essential.

Key
Responsibilities

• Manage meetings and events enquiries from all sales
  channels, taking each enquiry from initial contact through
  to confirmation.
• Prepare accurate quotations and follow up to maximise
  conversion opportunities.
• Arrange and conduct hotel show rounds,
  ensuring all client requirements are understood and presented
  effectively.
• Ensure all confirmed bookings are issued with contracts,
  pro-forma invoices and that payments are secured in line with company
  procedures.
• Prepare detailed function sheets and present event
  information during hotel function sheet meetings.
• Maintain and update
  hotel sales profiles, ensuring familiarity with Novotel brand standards
  and Meeting Planner, our meetings loyalty programme.
• Use the C&E booking
  system to manage enquiries and bookings (full training will
  be provided).
• Produce professional documents using Microsoft Word, Excel
  and PowerPoint.
• Work collaboratively across both hotels to ensure
  a seamless customer experience.
• Travel between both properties
  as required.
• Demonstrate flexibility in working hours to meet the needs
  of the business.

About You

You'll ideally
have:

• Previous experience within a hotel Meetings & Events Sales
  Office.
• Excellent organisational and administrative skills with strong
  attention to detail.
• Outstanding communication and customer service
  skills.
• A proactive approach with a passion for sales and delivering
  memorable events.
• Confidence using Microsoft Office
  applications.
• The ability to prioritise a varied workload in
  a fast-paced environment.
• A full UK driving licence and access
  to transport would be advantageous due to travel between
  properties.

What We Offer

• A competitive salaryÂ
  
• Access to worldwide Accor accommodation discounts for you, your friends
  and family.
• NEST Pension Scheme.
• Complimentary eye
  tests.
• Two complimentary hotel stays per year (subject
  to availability).
• Meals provided whilst on duty.
• Uniform
  provided.
• 28 days annual leave, including bank holidays.
• Ongoing
  training and development opportunities.
• Free on-site
  parking.
• Employee discount scheme.
• Company
  pension.
• Referral programme.

Job Details

Job
Type: Full-time

Working Pattern: Monday
to Friday (Occasional Weekends Required)Â

If you're looking to build your
career within hotel sales and events and want to be part of a supportive,
growing team, we'd love to hear from you.