Hotel Manager

Negotiable
Experience
Over 10 years
Job Type
Full Time
Location
Turkey, Istanbul
Job Description

Duties and Responsibilities

  • To manage hotel’s
    daily operational needs ensuring consistent high quality guest services,
    colleague productivity, and safety while constantly striving
    for improvement.
  • To execute all operational and strategic initiatives
    that have been discussed, providing feedback and alternatives.
  • To
    develop lower and middle management executives through coaching, mentoring
    and general communications.
  • To keep abreast of newest trends
    and innovations in the marketplace and be aware of competitors.
  • To
    ensure there is a continuous focus and drive on all Quality assessments.
    Supporting local LQE initiatives.
  • To orchestrate and direct the annual
    Safe & Sound Audit conducted by third parties engaged by MOHG.
  • To
    chair the monthly Risk Management Committee meetings ensuring full compliance
    by all Departments.
  • To work with EXCO members and Dept Heads
    in harmony
  • To oversee the strategic direction of general projects
    related to the enhancement of the hotel. The project management covers the areas
    of planning, administration, implementation and evaluation of financial results
    of project.
  • To direct and ensure the success of the preventive
    maintenance programs of the hotel in all areas.
  • To work on the energy
    saving and related projects.
  • To support the Director of Finance in
    the preparation and implementation of the budget and the development of Sales
    and Marketing Strategies for the Hotel.
  • To translate and execute
    the strategies into operational excellence.
  • To support the Human
    Resource Strategy, including recruitment and selection of colleagues.

  • To assist in career development programs for colleagues. HM will act as
    the mentor and coach for the new and mid-level Managers, actively engaging
    them in projects and learning initiatives. HM will ensure that appraisals
    and feedback sessions are regularly done.


Requirements

  • Minimum 10 years of extensive
    Luxury Hotel experience in international hospitality operations

  • Bachelor’s degree in hospitality management.
  • Excellent
    communication skills both written and spoken in English and Turkish.

  • Additional language would be an advantage
  • Experience in managing
    large teams
  • Effective management, leadership, organizational
    and communications skills.
  • Ability to assemble, analyze, understand
    integrated spread sheets and complex technical information.
  • Strong
    presentation skills.
  • Prioritization skills necessary to meet
    deadlines.
  • Proficiency in various hotel systems and advanced
    proficiency in Excel
  • Be aware of global trends
  • Able to work
    flexibly
  • Positive Energy
Mandarin Oriental Hotel Group is a well-known luxury hotel group. It was founded in 1963 and is headquartered in Hong Kong, China, under the Jardine Matheson Group. The group's brand logo is a folding fan with 11 segments. In 2025, the group upgraded its brand identity with a modern fan design, simplified text, and custom fonts, while also introducing new colors like celadon green and launching a new member app. As of 2025, the group operates 43 hotels in 27 countries and regions and manages several residential projects.