Mandarin Oriental Lutetia, Paris is looking for a Deputy Chief
Concierge!
Are you a master of craft? Do you thrive in a team
that succeeds together, demonstrating integrity and respect while acting
responsibly? Do you embrace a growth mindset? We invite you to become a fan
of the exceptional.
Mandarin Oriental is the award-winning owner
and operator of some of the most luxurious hotels, resorts and residences
located in prime destinations around the world, with a strong development
pipeline. Increasingly recognised for creating some of the world’s most
sought-after properties, the Group provides legendary service inspired by Asian
heritage whilst representing the very cutting-edge of luxury experiences.
Mandarin Oriental Lutetia, Paris has been an emblematic establishment
of Paris since 1910.
With its 184 rooms, including 49 suites, the hotel offers the best of the Left
Bank to Parisians and visitors from around the world. This iconic property
is also a top culinary destination on the Left Bank, with several restaurants
and bars: Brasserie Lutetia, the Le Saint-Germain restaurant, Bar Joséphine,
and Bar Aristide—gathering places where guests can meet, exchange, and savor
the Parisian delights for which the hotel is renowned. At the heart of
the hotel, the Akasha Spa, a 700 m² holistic wellness oasis, invites you
to relax and rejuvenate.
About the job
Based
at Mandarin Oriental Lutetia, Paris the Deputy Chief Concierge supports reports
directly to the Chief Concierge.
As Deputy Chief Concierge you will
be responsible for the following duties:
You will foster
and cultivate a climate of trust within the Concierge team, encouraging
cooperation, knowledge sharing, and a pursuit of excellence.
You will coordinate, organize, and supervise the work of the teams, ensuring
compliance with hotel standards and procedures. You will also take part
in training initiatives to develop team members' skills and maintain a high
level of excellence.
To ensure smooth service operations,
you will work closely with other hotel departments—particularly Front Desk
and Food & Beverage—and follow up on guest requests to ensure they are properly
fulfilled.
As Deputy Chief Concierge we expect
from you:
Fluency in English and French and
a significant experience in the parisian luxury hospitality industry—ideally
a minimum of 5 years
Our commitment to
you:
Our local benefits:
We’re Fans. Are you?