Adjoint Chef Concierge

Negotiable
Experience
5-10 years
Job Type
Full Time
Location
France, Paris
Job Description

Mandarin Oriental Lutetia, Paris is looking for a Deputy Chief
Concierge!

Are you a master of craft? Do you thrive in a team
that succeeds together, demonstrating integrity and respect while acting
responsibly? Do you embrace a growth mindset? We invite you to become a fan
of the exceptional.

Mandarin Oriental is the award-winning owner
and operator of some of the most luxurious hotels, resorts and residences
located in prime destinations around the world, with a strong development
pipeline. Increasingly recognised for creating some of the world’s most
sought-after properties, the Group provides legendary service inspired by Asian
heritage whilst representing the very cutting-edge of luxury experiences.


Mandarin Oriental Lutetia, Paris has been an emblematic establishment
of Paris since 1910.

With its 184 rooms, including 49 suites, the hotel offers the best of the Left
Bank to Parisians and visitors from around the world. This iconic property
is also a top culinary destination on the Left Bank, with several restaurants
and bars: Brasserie Lutetia, the Le Saint-Germain restaurant, Bar Joséphine,
and Bar Aristide—gathering places where guests can meet, exchange, and savor
the Parisian delights for which the hotel is renowned. At the heart of
the hotel, the Akasha Spa, a 700 m² holistic wellness oasis, invites you
to relax and rejuvenate.

About the job

Based
at Mandarin Oriental Lutetia, Paris the Deputy Chief Concierge supports reports
directly to the Chief Concierge.

As Deputy Chief Concierge you will
be responsible for the following duties:

  • You will foster
    and cultivate a climate of trust within the Concierge team, encouraging
    cooperation, knowledge sharing, and a pursuit of excellence.


  • You will coordinate, organize, and supervise the work of the teams, ensuring
    compliance with hotel standards and procedures. You will also take part
    in training initiatives to develop team members' skills and maintain a high
    level of excellence.

  • To ensure smooth service operations,
    you will work closely with other hotel departments—particularly Front Desk
    and Food & Beverage—and follow up on guest requests to ensure they are properly
    fulfilled.

As Deputy Chief Concierge we expect
from you:

  • Fluency in English and French and
    a significant experience in the parisian luxury hospitality industry—ideally
    a minimum of 5 years

Our commitment to
you:

  • Learning & Development. Your success is our success.

    We craft unique learning and development programmes for various stages in your
    career so that you grow, continuously.
  • MOstay. When you work as hard
    as our colleagues do, it’s important to take time off. As a member of
    the #MOfamily, you can stay with us wherever you go in the world. The MOstay
    programme offers complimentary nights and additionally attractive rates on rooms
    for you and your loved ones.
  • Heath & Colleague Wellness. Finding
    the right work-life balance is important.

    Your wellbeing matters to us. A variety of health benefits and wellness
    programmes are offered to all our colleagues, globally.

Our local benefits:

  • 13th month bonus

  • 100% public transport reimbursement
  • €45 Uber credit after the last
    metro
  • Sustainbale mobility package
  • Staff cafeteria

  • 70% coverage of the health insurance premium

We’re Fans. Are you?

Mandarin Oriental Hotel Group is a well-known luxury hotel group. It was founded in 1963 and is headquartered in Hong Kong, China, under the Jardine Matheson Group. The group's brand logo is a folding fan with 11 segments. In 2025, the group upgraded its brand identity with a modern fan design, simplified text, and custom fonts, while also introducing new colors like celadon green and launching a new member app. As of 2025, the group operates 43 hotels in 27 countries and regions and manages several residential projects.