People and Culture Manager

Negotiable
Experience
Unlimited
Job Type
Full Time
Location
Turkey, Istanbul
Job Description

Mandarin Oriental Bosphorus, Istanbul



Mandarin Oriental Bosphorus, Istanbul has become Mandarin Oriental Hotel
Group's second hotel in Turkey. The hotel is located on the European side
of Istanbul, in the luxurious residential district of Kuruçeşme, right next
to the unique Bosphorus.

Redefining luxury with its
sophisticated design and architecture inspired by Istanbul's uniquely beautiful
mansions and palaces, our hotel is located on the shores of the Bosphorus
with two outdoor pools in the city center with lush and generous gardens, 100
spacious rooms and suites with large living spaces, rich Sunday brunches
with Turkish and international cuisine, Novikov Restaurant, the international
representative of modern Asian and Italian cuisines; Olea & The Bar, offering
the most exclusive flavors of Italian cuisine; Hakkasan, world-renowned for its
innovative interpretation of China's traditional Cantonese cuisine;
and Bosphorus Lounge, home to delicious snacks and tea-time rituals. The Spa
at Mandarin Oriental Bosphorus, Istanbul is the city's most comprehensive
health, beauty, and wellness center with 3,500 square meters of The Spa
at Mandarin Oriental Bosphorus, Istanbul.

Duties
and Responsibilities

To support, develop, implement, and adhere
to corporate & hotel People & Culture policies and procedures.

To manage
all vacancies and recruitment function, in line with budget requirements,
reviewing where necessary in line with operational needs.

To provide
specialized People & Culture (coaching, counselling, performance management
etc.) to Department Heads and colleagues in order to achieve the hotel strategic
business objectives.

To manage all colleagues' procedures with regard
to starters, transfers, promotions and variations plus leavers.

To ensure
that all People & Culture administration procedures are carried out
in accordance with hotel and legal requirements.

Represent the Director
of People & Culture in their absence.

To control day to day personnel
administration in response to requests and action plans.

To manage
and administer Disciplinary & Grievance procedures in conjunction with
the Director of People & Culture.

Effective colleagues’ relations
regarding colleague welfare, health, hygiene, and safety are maintained.


Colleague social activities are offered as appropriate.

The People &
Culture department follows an open-door policy and is a friendly and inviting
office to visit. Oversee the day-to-day HR operations and the workflow of
the department.

Requirements

Prior Luxury
Hotel experience would be preferable.

Excellent communications
and interpersonal skills.

Fluent in Turkish and English.

Quality
driven with a passion for excellence.

Must possess excellent
organizational and administrative skills and interpersonal skills.

Strong
attention to detail.

Ability to multi-task and delegate.


Approachable, open-minded, and fair.

Mandarin Oriental Hotel Group is a well-known luxury hotel group. It was founded in 1963 and is headquartered in Hong Kong, China, under the Jardine Matheson Group. The group's brand logo is a folding fan with 11 segments. In 2025, the group upgraded its brand identity with a modern fan design, simplified text, and custom fonts, while also introducing new colors like celadon green and launching a new member app. As of 2025, the group operates 43 hotels in 27 countries and regions and manages several residential projects.