Are you a master of craft? Do you thrive in a team that succeeds together,
demonstrating integrity and respect while acting responsibly? Do you embrace
a growth mindset? We invite you to become a fan of the exceptional.
Mandarin Oriental is the award-winning owner and operator of some of the most
luxurious hotels, resorts and residences located in prime destinations around
the world, with a strong development pipeline. Increasingly recognised
for creating some of the world’s most sought-after properties, the Group
provides legendary service inspired by Asian heritage whilst representing
the very cutting-edge of luxury experiences.
Mandarin Oriental Al
Faisaliah Riyadh– Located in the heart of the city and setting new standards
for luxury, Al Faisaliah Hotel is one of the most sought-after addresses
in Saudi Arabia.
Its timeless elegance, central location and panoramic views are complemented
by Mandarin Oriental’s signature service to ensure a truly unforgettable Arabian
experience.
About the job
Based at the Mandarin
Oriental Al Faisaliah Riyadh within the Food & Beverage Department in Riyadh,
the Director of Restaurant Bar & Experience is responsible for all operational
and administrative aspects of the Food & Beverage division including Outside
Caterings, budgeting, the continuous focus and enhancement of quality standards,
training and reviews of colleagues.
As Director of Restaurant Bar
& Experience, you will be responsible for the following duties:
- It is part of your role to understand and disseminate/communicate all
corporate and hotel policies and standard operating procedures to
the colleagues. - MOHG Code of Conduct requires that all business
activities and business decisions comply with the general law, and with all
rules, regulations and other requirements. - It is part of your strategy
to fully understand and support in all aspects the Mandarin Oriental, Al
Faisaliah Riyadh People & Culture Strategic Policy. - It is part of your
role and your responsibility to fully support all learning and development
activities. - On The Job trainers and trainings.
- Group Training
Technique trainers and trainings. - Update and maintain a complete
Training Matrix for your division and departments. - Update and maintain
Job Description and Job Specification Matrix for your division
and departments.
As Director of Restaurant Bar
& Experience, we expect from you:
- To
supervise the function of all F&B employees, facilities and financial
performance to ensure maximum departmental profit and cost efficiency
is achieved. - To inspect operational front and back of house areas
of the Food and Beverage Division on a daily basis. To control and analyse,
on an on-going basis, in order to optimise the following:
-
-
- Quality levels of products and service
- Guest Satisfaction
- Quality Measurements (such as LQE, LQA, Forbes
Five Star and MOQA) - Merchandising and Marketing
- Financial
Performance - Food Hygiene and cleanliness
- Employee
grooming
Our
commitment to you
- Learning & Development. Your success
is our success. We craft unique learning and development programmes for various
stages in your career so that you grow, continuously. - MOstay. When
you work as hard as our colleagues do, it’s important to take time off.
As a member of the #MOfamily, you can stay with us wherever you go in the world.
The MOstay programme offers complimentary nights and additionally attractive
rates on rooms for you and your loved ones. - Heath & Colleague Wellness.
Finding the right work-life balance is important. Your wellbeing matters to
us. A variety of health benefits and wellness programmes are offered to all our
colleagues, globally. - Retirement Plans.
When you show commitment to us, we reciprocate. We offer different retirement
plans depending on the length of your service and your role.
Benefits:
- A competitive
salary. - A competitive incentive.
- VIP Health insurance.
We’re Fans. Are you?