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Sales Manager
Are you a master
of craft? Do you thrive in a team that succeeds together, demonstrating
integrity and respect while acting responsibly? Do you embrace a growth mindset?
We invite you to become a fan of the exceptional.
Mandarin Oriental
is the award-winning owner and operator of some of the most luxurious hotels,
resorts and residences located in prime destinations around the world, with
a strong development pipeline. Increasingly recognised for creating some of
the world’s most sought-after properties, the Group provides legendary service
inspired by Asian heritage whilst representing the very cutting-edge of luxury
experiences.
About the job
Based the Mandarin
Oriental Conservatorium, Amsterdam the Sales Manager will ensure that guests
and partners are delighted and inspired and will drive continual improvement
and innovation and ensures that the property is positioned as the market leader.
The Sales Manager reports to the Director of Sales and Group & Events.
Main duties
- Regularly analyse customer output,
anticipate market trends and design products and channels in advance to seize
business opportunities; - Meet and entertain all influential clients
and ensure there is follow-up on all discussed details; - Organize
and deliver familiarization site inspection trips of the hotel; - Plan
and attend trade shows and sales calls within the assigned market (as well
as any additional markets requiring support) to identify market opportunities
for the hotel; - Assists in the formulation and implementation of sales &
marketing strategies for maximising room revenues for the hotel; - Work
with Mandarin Oriental Hotel Group Regional Sales Offices and third-party
organisations in assigned territories, to maximise sales opportunities;
- Monitor sales activities of market competitors, build effective
relationships and report at sales meetings; - Increase brand awareness
for the Conservatorium hotel and Mandarin Oriental Hotel Group.
Competences
- Follows and respects Mandarin
Oriental Hotel Group standards, e.g.
Code of Conduct, Sustainability and Safe & Sound Guidelines and Legendary
Quality Experience Standards as well as our Vision, Mission and Guiding
Principles; - Demonstrates professionalism, excellent manners and
a well-groomed appearance; - Possesses a strong service orientation
and high-quality awareness; - Strives in an active and dynamic working
environment; - Demonstrates flexibility in his/her job assignments;
- Possesses an eye for detail and anticipates guest preferences;
- Demonstrates independence, a hands-on mentality and eagerness to support
the team; - Expresses problem solving skills and the ability to handle
conflict situations; - Demonstrates sensitivity to the needs as well
as the cultural differences of others; - Truly enjoys delighting
and positively surprise our hotel guests.
As Sales
Manager, we expect from you:
- Degree holder in Business
Management, Hospitality Management or relevant discipline; - 2 - 3 years
of relevant experience in sales, preferably in luxury hospitality; - Good
knowledge of Dutch and English language (written and spoken); - Strong
interpersonal skills, presentation skills and sales prospecting skill;
- Excellent communication and negotiation skills with both internal
and external guests; - Self-motivated and able to work under pressure
with tight time line.
Our commitment to you
- A competitive, market-driven salary reflective of your experience
and expertise; - Excellent career progression with an iconic, luxury,
global hotel brand. A lot of our colleagues joined us at the beginning of their
career and are now leading their own teams and divisions; - Fantastic
learning and development opportunities for all levels of staff, with targeted
development programs to get you ready for the next step in your career;
- Discounted stays at our beautiful properties across the Group;
- Multiple additional benefits, such as supplemented staff meals,
uniform/laundry service, ticket raffles and a 50% contribution to your pension
fund; - F&B Discount Card – discounts at restaurants at high-end hotels
in Amsterdam; - Discounted collective health insurance and weekly
personal training sessions.
Discover your role within our luxury
hotel:
Our teams consist of a diverse group of talented people with a wide
range of backgrounds and specialties. This committed team is united by an open
work culture that celebrates individuality, emphasises performance
and encourages everyone to achieve their full potential.
In addition to our commitment to the highest level of service we take pride in
a longstanding track record of sustainable practices woven into every layer
or our company.
Apply through this website and let us know why you
are interested! We look forward to seeing your application. For any questions,
reach out to us via +31 (0)20-570 0042. Please ensure eligibility to work in
the Netherlands and secure housing in Amsterdam prior to applying. Due to high
application volume, we will respond only to candidates meeting
these criteria.
We’re Fans.
Are you?
