Director of Restaurants, Bars & Experiences
Mandarin
Oriental, Bangkok is looking for a Director of Restaurants, Bars & Experiences
to join our Restaurants, Bars & Experiences Department team.
Are you
a master of craft? Do you thrive in a team that succeeds together, demonstrating
integrity and respect while acting responsibly? Do you embrace a growth mindset?
We invite you to become a fan of the exceptional.
Mandarin Oriental
Hotel Group is the award-winning owner and operator of some of the most
luxurious hotels, resorts and residences located in prime destinations around
the world, with a strong development pipeline. Increasingly recognised
for creating some of the world’s most sought-after properties, the Group
provides legendary service inspired by Asian heritage whilst representing
the very cutting-edge of luxury experiences.
Mandarin Oriental,
Bangkok – For over 150 years, this legendary riverside hotel
has welcomed travelers seeking exceptional luxury, style, and service.
Recently reopened, the renovated River Wing enhances our iconic Thai-inspired
elegance and resort-like serenity.
About the Job:
Based at Mandarin Oriental, Bangkok, home to some of the city's
most iconic dining and bar destinations including Anne-Sophie Pic at Le
Normandie, The Bamboo Bar and Baan Phraya, the Director of Restaurants, Bars &
Experiences is responsible for shaping and leading the commercial, operational
and experiential vision of the hotel's award-winning food and beverage
portfolio.
Beyond operational excellence, the Director of Restaurants,
Bars & Experiences will lead the development of innovative programming,
strategic partnerships, marketing collaborations and guest experiences
that strengthen Mandarin Oriental, Bangkok's position as one of the world's
leading culinary destinations.
Responsibilities:
- Lead the strategic
direction, commercial performance and overall success of Mandarin Oriental,
Bangkok's portfolio of restaurants, bars and guest experiences, ensuring
alignment with the hotel's luxury positioning and business objectives.
- Drive revenue growth, profitability and market share through innovative
dining concepts, pricing strategies, guest engagement initiatives
and data-driven commercial decision-making. - Position the hotel's venues
as premier dining and social destinations by developing distinctive concepts,
signature experiences, seasonal programming and compelling guest journeys.
- Collaborate closely with Marketing, Communications and Digital teams
to strengthen brand awareness, drive demand and enhance the visibility of each
venue across local and international markets. - Establish and cultivate
strategic partnerships with luxury brands, chefs, influencers, cultural
institutions and industry stakeholders to create memorable experiences
and elevate market presence. - Inspire, coach and develop
a high-performing leadership team, fostering a culture of excellence,
accountability, creativity and exceptional guest service. - Ensure
world-class operational execution across all restaurants, bars and culinary
experiences, consistently delivering the legendary service standards of Mandarin
Oriental while maintaining financial discipline.
As Director of Restaurants, Bars & Experiences, we expect you
to have:
- Proven leadership experience in luxury
hospitality, restaurants, bars or lifestyle dining concepts. - Strong
commercial acumen with a track record of driving revenue and profitability.
- Experience developing destination dining, bar and guest experience
strategies. - Exceptional leadership skills with a passion for building
high-performing teams. - Strong understanding of luxury guest
expectations, market trends and brand positioning. - Ability to foster
cross-functional collaboration and strategic partnerships. - Creative,
innovative and entrepreneurial mindset with a restaurateur's approach.
- Excellent communication, stakeholder management and influencing skills.
Our commitment to you
Learning & Development. Your success is our success. We craft unique
learning and development programmes for various stages in your career so
that you grow, continuously.- MOstay. When you work as hard as our
colleagues do, it’s important to take time off. As a member of the #MOfamily,
you can stay with us wherever you go in the world.
The MOstay programme offers complimentary nights and additionally attractive
rates on rooms for you and your loved ones. - Heath & Colleague Wellness.
Finding the right work-life balance is important. Your wellbeing matters to
us. A variety of health benefits and wellness programmes are offered to all our
colleagues, globally. - Retirement Plans. When you show commitment to
us, we reciprocate.
We offer different retirement plans depending on the length of your service
and your role. - Medical Benefits and Group Insurance
- Hotel
Gym
We’re Fans. Are you?
