Sales Manager – Group

Are you a master of craft? Do you thrive in a team that succeeds together,
demonstrating integrity and respect while acting responsibly? Do you embrace
a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most
luxurious hotels, resorts and residences located in prime destinations around
the world, with a strong development pipeline. Increasingly recognized
for creating some of the world’s most sought-after properties, the Group
provides legendary service inspired by Asian heritage whilst representing
the very cutting-edge of luxury experiences.

Mandarin Oriental,
Makati is an upcoming 5-star luxury hotel set within the lush Ayala Triangle
Gardens, at the prestigious corner of Paseo de Roxas and Makati Avenue.

Scheduled to open in 2026, this landmark development will feature 276 elegantly
appointed guestrooms and suites, offering a refined blend of contemporary design
and timeless sophistication. Guests will enjoy an exceptional array
of world-class amenities, including a curated selection of restaurants,
a stylish bar, a serene pool area, and the brand’s signature spa. Designed to
be a sanctuary in the heart of the city, the hotel promises an elevated
experience for both leisure and business travelers seeking comfort, excellence,
and distinction in Manila.

The Role

The
Sales Manager – Group is responsible for generating and managing group business,
including meetings, incentives, conferences, and social groups. This role plays
a key part in positioning Mandarin Oriental Makati as a preferred luxury venue
for group events during pre-opening and onward, working closely with Events,
Catering, and Revenue teams.

Key
Responsibilities

• Prospect and secure group room and event
  business across identified market segments.
• Respond to group inquiries
  and manage accounts from initial contact through confirmation.
• Conduct
  client presentations, site inspections, and contract negotiations.


• Support pre-opening sales initiatives, including market penetration
  and pipeline development.
• Coordinate closely with Events, Conference
  Services, Catering, and Operations to ensure seamless group delivery.


• Maintain accurate records of group accounts, production, and forecasts
  in the CRM system.
• Participate in sales missions, industry events,
  and client entertainment activities.
• Monitor group pace, market demand,
  and competitor offerings.
• Ensure contracts and commitments follow hotel
  policies and Mandarin Oriental brand guidelines.

Qualifications & Experience

• Bachelor’s degree
  in Hospitality, Business, or related discipline.
• Minimum 3–5 years
  of hotel sales experience, with a focus on group or MICE sales.


• Pre-opening experience and luxury hotel exposure preferred.
• Strong
  organizational, communication, and contract negotiation skills.
• Ability
  to manage multiple accounts and deadlines effectively.
• Proficiency
  in Delphi and Microsoft Office.

Why Join
Us?

Mandarin Oriental offers a world-class environment where
your expertise, creativity, and leadership will shape the legacy of our return
to Manila. You will be part of a dynamic preopening team committed
to excellence, innovation, and authentic Asian hospitality.

Our commitment to you:

• Learning & Development.
  
  Your success is our success. We craft unique learning and development programmes
  for various stages in your career so that you grow, continuously.


• MOstay. When you work as hard as our colleagues do, it’s important to take
  time off. As a member of the #MOfamily, you can stay with us wherever you go
  in the world. The MOstay programme offers complimentary nights and additionally
  attractive rates on rooms for you and your loved ones.
• Heath &
  Colleague Wellness.
  
  Finding the right work-life balance is important. Your wellbeing matters to
  us. A variety of health benefits and wellness programmes are offered to all our
  colleagues, globally.

We’re Fans. Are you?