Sales Coordinator

Are you a master of craft? Do you thrive in a team that succeeds together,
demonstrating integrity and respect while acting responsibly? Do you embrace
a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most
luxurious hotels, resorts and residences located in prime destinations around
the world, with a strong development pipeline. Increasingly recognized
for creating some of the world’s most sought-after properties, the Group
provides legendary service inspired by Asian heritage whilst representing
the very cutting-edge of luxury experiences.

Mandarin Oriental,
Makati is an upcoming 5-star luxury hotel set within the lush Ayala Triangle
Gardens, at the prestigious corner of Paseo de Roxas and Makati Avenue.

Scheduled to open in 2026, this landmark development will feature 276 elegantly
appointed guestrooms and suites, offering a refined blend of contemporary design
and timeless sophistication. Guests will enjoy an exceptional array
of world-class amenities, including a curated selection of restaurants,
a stylish bar, a serene pool area, and the brand’s signature spa. Designed to
be a sanctuary in the heart of the city, the hotel promises an elevated
experience for both leisure and business travelers seeking comfort, excellence,
and distinction in Manila.

The Role

The
Sales Coordinator provides essential coordination, administrative, and sales
support to the Sales team, contributing to the successful market entry and brand
positioning of Mandarin Oriental Makati. This role requires strong
organizational skills, attention to detail, and the ability to support multiple
sales segments in a fast-paced pre-opening environment.

Key Responsibilities

Sales Support &
Coordination

• Provide day-to-day administrative
  and operational support to Sales Managers and Sales Leadership.
• Assist
  in the preparation of sales proposals, contracts, rate agreements, and client
  presentations.
• Coordinate client site inspections, sales calls,
  and appointments.
• Support follow-up activities with clients to ensure
  timely responses and documentation.

Pre-opening & Systems
Support

• Assist in building and maintaining sales
  databases, account profiles, and contact lists during pre-opening.


• Ensure accurate and timely input of sales activities, leads, and bookings
  into the CRM system.
• Support pre-opening tasks such as sales collateral
  development, brand presentations, and internal readiness.

Internal & Client Coordination

• Liaise
  with Revenue, Reservations, Events, Finance, and Operations teams to ensure
  coordinated sales efforts.
• Support the processing of group inquiries,
  rooming lists, contracts, and billing documentation.
• Ensure all sales
  documentation complies with hotel policies and Mandarin Oriental brand
  standards.

Reporting & Administration

• Prepare regular sales reports, forecasts, and activity summaries
  as required.
• Maintain organized filing systems for contracts,
  correspondence, and sales records.
• Assist in tracking account
  production and supporting Sales Managers with performance data.

Qualifications & Experience

• Bachelor’s degree in Hospitality, Business, Marketing, or a related
  field.
• Minimum 1-2 years of experience in hotel sales, sales
  coordination, or a related role.
• Strong administrative,
  organizational, and communication skills.
• Proficiency in Microsoft
  Office; experience with CRM or hotel sales systems preferred.
• Ability
  to manage multiple priorities with accuracy and discretion.

Why Join Us?

Mandarin
Oriental offers a world-class environment where your expertise, creativity,
and leadership will shape the legacy of our return to Manila. You will be part
of a dynamic preopening team committed to excellence, innovation, and authentic
Asian hospitality.

Our commitment to you:

• Learning & Development.
  
  Your success is our success. We craft unique learning and development programmes
  for various stages in your career so that you grow, continuously.


• MOstay. When you work as hard as our colleagues do, it’s important to take
  time off. As a member of the #MOfamily, you can stay with us wherever you go
  in the world. The MOstay programme offers complimentary nights and additionally
  attractive rates on rooms for you and your loved ones.
• Heath &
  Colleague Wellness.
  
  Finding the right work-life balance is important. Your wellbeing matters to
  us. A variety of health benefits and wellness programmes are offered to all our
  colleagues, globally.

We’re Fans. Are you?