Mandarin Oriental, Bangkok is looking for a Bamboo Bar
Manager to join our Food and Beverage team.
Are you a master of craft?
Do you thrive in a team that succeeds together, demonstrating integrity
and respect while acting responsibly? Do you embrace a growth mindset? We invite
you to become a fan of the exceptional.
Mandarin Oriental is
the award-winning owner and operator of some of the most luxurious hotels,
resorts and residences located in prime destinations around the world, with
a strong development pipeline. Increasingly recognized for creating some of
the world’s most sought-after properties, the Group provides legendary service
inspired by Asian heritage whilst representing the very cutting-edge of luxury
experiences.
Mandarin Oriental, Bangkok –
For over 150 years, this legendary riverside hotel has welcomed travelers
seeking exceptional luxury, style, and service.
Recently reopened, the renovated River Wing enhances our iconic Thai-inspired
elegance and resort-like serenity.
About the job
Based at the Mandarin Oriental, Bangkok
within the Food and Beverage Department, The Bamboo Bar Manager is responsible
for managing all aspects of The Bamboo Bar Lobby Lounge and the related areas
Lobby Kiosk and Cigar Terrace. This includes but is not limited to
the selection, development and performance management of colleagues, optimizing
profits and increasing sales and ensuring guest satisfaction in every step
of guest’s experience. Manage all operational issues ensuring Mandarin Oriental
standards of quality and service are met.
As Bamboo Bar Manager, you will be responsible for the following
duties:
- Deliver consistently exceptional, personalized
guest experiences aligned with Mandarin Oriental brand standards.
- Ensure service rituals, storytelling and ambience reflect the Bamboo Bar
identity and heritage. - Curate, maintain and evolve cocktail menus
in line with brand positioning and seasonal concepts - Ensure POS
accuracy, cash handling compliance and end of shift controls.
- Coordinate with culinary, sommelier and hotel operations teams for seamless
service. - Ensure strong product knowledge, service etiquette
and upselling skills across the team. - To formulate and continually
upgrade a Departmental Operations Manual detailing standards of performance,
policies and procedures and service standards pertinent to the efficient
operation of the outlet in accordance with Mandarin Oriental Legendary Quality
Experiences. - Achieve revenue, cost and profitability targets aligned
with hotel goals. - Drive sales through menu innovation, guest
engagement and smart upselling strategies. - Manage risk related to guest
safety, alcohol responsibility, and staff well-being. - Introduce new
ideas to elevate the bar’s reputation locally and internationally.
As Bamboo Bar Manager, we expect you to have:
- Proven bar management experience in a premium or luxury hospitality
environment. - Strong leadership and people-management skills, with
the ability to train, coach and motivate a diverse team. - Exceptional
knowledge of cocktails, spirits, wines and bar trends, with a passion
for craftsmanship and storytelling. - Operational excellence, including
inventory control, cost management, budgeting and supplier relations.
- Ability to perform under pressure in a high-volume, high-profile environment
while maintaining attention to detail. - Excellent communication
and interpersonal skills, confident working with guests, colleagues and senior
management.
Our commitment to you
- Learning & Development. Your success is our success. We craft unique
learning and development programmes for various stages in your career so
that you grow, continuously. - MOstay.
When you work as hard as our colleagues do, it’s important to take time off.
As a member of the #MOfamily, you can stay with us wherever you go in the world.
The MOstay programme offers complimentary nights and additionally attractive
rates on rooms for you and your loved ones. - Heath & Colleague Wellness.
Finding the right work-life balance is important. Your wellbeing matters to us.
A variety of health benefits and wellness programmes are offered to all our
colleagues, globally. - Retirement Plans. When you show commitment to
us, we reciprocate. We offer different retirement plans depending on the length
of your service and your role. - Medical Benefits and Group
Insurance. - Hotel Gym.
We’re Fans. Are you?
