Are you a master of craft? Do you thrive in a team that succeeds together,
demonstrating integrity and respect while acting responsibly? Do you embrace
a growth mindset? We invite you to become a fan of the exceptional.
Mandarin Oriental is the award-winning owner and operator of some of the most
luxurious hotels, resorts and residences located in prime destinations around
the world, with a strong development pipeline. Increasingly recognized
for creating some of the world’s most sought-after properties, the Group
provides legendary service inspired by Asian heritage whilst representing
the very cutting-edge of luxury experiences.
Mandarin Oriental,
Makati is an upcoming 5-star luxury hotel set within the lush Ayala Triangle
Gardens, at the prestigious corner of Paseo de Roxas and Makati Avenue.
Scheduled to open in 2026, this landmark development will feature 276 elegantly
appointed guestrooms and suites, offering a refined blend of contemporary design
and timeless sophistication. Guests will enjoy an exceptional array
of world-class amenities, including a curated selection of restaurants,
a stylish bar, a serene pool area, and the brand’s signature spa. Designed to
be a sanctuary in the heart of the city, the hotel promises an elevated
experience for both leisure and business travelers seeking comfort, excellence,
and distinction in Manila.
The Role
The
Sommelier ensures that guest satisfaction is achieved through providing
efficient and qualitative wine offerings, maintaining a clean and comfortable
work environment, working efficiently, and enhancing the hotel’s reputation
for excellence.
Key Responsibilities
- Support company's philosophy and company culture through the use of Service
Pillars of Legendary Quality Experiences - To ensure that relevant
grooming standards are followed, both personally and by the team, reflecting
a professional image for our guests - To attend daily F&B morning
briefing and weekly F&B Meetings - Conduct regular wine trainings
and sommelier meetings for staff - To maintain wine service standard &
update Wine service SOP’s - Manage and update the master wine list
in line with current trends and demand of the ever-changing market
- Propose new wine promotions and organize special wine dinners to attract
business and drive additional PR for the hotel - Promote and improve
sales of wines by introducing and recommending wines and matching food dishes
to appropriate wines - Control beverage cost in collaboration with F&B
team - Manage master wine costing sheet and ensure all wines
are correctly charged and the best value for money is given to the guest while
maintaining budgeted wine costs - Establish & retain supplier
relations - Ensure wine stock levels are appropriate & oversee
the ordering and receiving of wines according to business levels
and seasonality - To promote Aperitif sales to complete the meal
experience within the hotel - To record guest beverages preferences
of VIP guests in any outlet as appropriate - To oversee and check all
wine related equipment such as glasses, opening equipment and decanters
- To keep record and produce reports of breakage and spoilage to keep
awareness of cost induced
Qualifications &
Success Profile
- Degree, diploma, or certification
in Hospitality Management, Food & Beverage, or Wine Studies preferred
- Recognized wine certification (e.g., WSET Level 2 or 3, Court of Master
Sommeliers Introductory/Certified) strongly preferred - Minimum 2–4 years
of experience as a Sommelier or Wine Specialist, ideally in a luxury hotel,
fine-dining restaurant, or high-end bar - In-depth knowledge of Old
and New World wines, grape varietals, regions, vintages, and production
methods - Strong understanding of wine and food pairing principles, menu
engineering, and guest tasting preferences - Proven ability to curate,
manage, and maintain wine lists aligned with luxury brand positioning
- Experience in wine inventory management, cellar organization, stock
rotation, and cost control - Exceptional guest engagement
and storytelling skills with the ability to deliver personalized
and anticipatory service - Strong communication skills and confidence
in making tailored recommendations to diverse, international clientele
- High standards of professionalism, grooming, discretion, and attention
to detail - Knowledge of service etiquette, health and safety standards,
and responsible alcohol service - Ability to work collaboratively
with culinary, bar, and service teams during pre‑opening setup and ongoing
operations - Passion for continuous learning, global wine trends,
and delivering Legendary Quality Experiences - Flexible to work
on evenings, weekends, holidays, and extended hours during the opening
phase.
Why Join
Us?
Mandarin Oriental offers a world-class environment where
your expertise, creativity, and leadership will shape the legacy of our return
to Manila. You will be part of a dynamic preopening team committed
to excellence, innovation, and authentic Asian hospitality.
Our commitment to you:
- Learning & Development.
Your success is our success.
We craft unique learning and development programmes for various stages in your
career so that you grow, continuously. - MOstay. When you work as hard
as our colleagues do, it’s important to take time off. As a member of
the #MOfamily, you can stay with us wherever you go in the world. The MOstay
programme offers complimentary nights and additionally attractive rates on rooms
for you and your loved ones. - Heath & Colleague Wellness. Finding
the right work-life balance is important.
Your wellbeing matters to us. A variety of health benefits and wellness
programmes are offered to all our colleagues, globally.
We’re Fans. Are you?
