Assistant Chief Steward

Are you a master of craft? Do you thrive in a team that succeeds together,
demonstrating integrity and respect while acting responsibly? Do you embrace
a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most
luxurious hotels, resorts and residences located in prime destinations around
the world, with a strong development pipeline. Increasingly recognized
for creating some of the world’s most sought-after properties, the Group
provides legendary service inspired by Asian heritage whilst representing
the very cutting-edge of luxury experiences.

Mandarin Oriental,
Makati is an upcoming 5-star luxury hotel set within the lush Ayala Triangle
Gardens, at the prestigious corner of Paseo de Roxas and Makati Avenue.

Scheduled to open in 2026, this landmark development will feature 276 elegantly
appointed guestrooms and suites, offering a refined blend of contemporary design
and timeless sophistication. Guests will enjoy an exceptional array
of world-class amenities, including a curated selection of restaurants,
a stylish bar, a serene pool area, and the brand’s signature spa. Designed to
be a sanctuary in the heart of the city, the hotel promises an elevated
experience for both leisure and business travelers seeking comfort, excellence,
and distinction in Manila.

The Role

The
Assistant Chief Steward plays a pivotal role in establishing and maintaining
the highest standards of cleanliness, hygiene, and organization within
the hotel’s kitchens and stewarding operations. As part of the pre-opening team,
this position will be instrumental in setting up systems, training staff,
and ensuring operational readiness for the successful launch of Mandarin
Oriental Makati.

Key Responsibilities

Pre-Opening Setup

• Assist in developing
  stewarding policies, procedures, and SOPs.
• Support the procurement,
  installation, and commissioning of stewarding equipment.
• Organize
  stewarding storage areas and ensure compliance with safety and hygiene
  standards.

Operational Excellence

• Supervise daily stewarding operations, including dishwashing, cleaning,
  and waste management.
• Ensure all kitchens and back-of-house areas meet
  hotel and local sanitation standards.
• Monitor inventory of cleaning
  supplies, chemicals, and stewarding equipment.

Team
Leadership

• Assist in recruiting, training, and motivating
  stewarding staff.
• Provide ongoing coaching to ensure efficiency
  and adherence to standards.
• Foster a culture of teamwork,
  accountability, and continuous improvement.

Collaboration

• Work closely with the Executive
  Chef, Food & Beverage team, and Engineering to support smooth operations.


• Coordinate with Health & Safety to ensure compliance with HACCP and other
  regulatory requirements.

Sustainability & Cost
Control

• Implement eco-friendly practices in waste
  management and resource usage.
• Monitor and control costs related
  to stewarding operations.

Qualifications & Experience

• Minimum of 3–5
  years’ experience in stewarding management within a luxury hotel or resort.


• Strong knowledge of hygiene, sanitation, and HACCP standards.


• Proven leadership and team management skills.
• Experience
  in pre-opening hotel operations preferred.
• Excellent organizational
  and communication abilities.
• Ability to work under pressure and adapt
  to dynamic pre-opening requirements.

Why Join
Us?

Mandarin Oriental offers a world-class environment where
your expertise, creativity, and leadership will shape the legacy of our return
to Manila. You will be part of a dynamic preopening team committed
to excellence, innovation, and authentic Asian hospitality.

Our commitment to you:

• Learning & Development.
  
  Your success is our success. We craft unique learning and development programmes
  for various stages in your career so that you grow, continuously.


• MOstay. When you work as hard as our colleagues do, it’s important to take
  time off. As a member of the #MOfamily, you can stay with us wherever you go
  in the world. The MOstay programme offers complimentary nights and additionally
  attractive rates on rooms for you and your loved ones.
• Heath &
  Colleague Wellness.
  
  Finding the right work-life balance is important. Your wellbeing matters to
  us. A variety of health benefits and wellness programmes are offered to all our
  colleagues, globally.

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