Steward Supervisor

Are you a master of craft? Do you thrive in a team that succeeds together,
demonstrating integrity and respect while acting responsibly? Do you embrace
a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most
luxurious hotels, resorts and residences located in prime destinations around
the world, with a strong development pipeline. Increasingly recognized
for creating some of the world’s most sought-after properties, the Group
provides legendary service inspired by Asian heritage whilst representing
the very cutting-edge of luxury experiences.

Mandarin Oriental,
Makati is an upcoming 5-star luxury hotel set within the lush Ayala Triangle
Gardens, at the prestigious corner of Paseo de Roxas and Makati Avenue.

Scheduled to open in 2026, this landmark development will feature 276 elegantly
appointed guestrooms and suites, offering a refined blend of contemporary design
and timeless sophistication. Guests will enjoy an exceptional array
of world-class amenities, including a curated selection of restaurants,
a stylish bar, a serene pool area, and the brand’s signature spa. Designed to
be a sanctuary in the heart of the city, the hotel promises an elevated
experience for both leisure and business travelers seeking comfort, excellence,
and distinction in Manila.

The Role

The
Steward Supervisor will be a key member of the pre-opening team, responsible
for supervising stewarding operations to ensure the highest standards
of cleanliness, hygiene, and efficiency across all kitchens and back-of-house
areas. This role will help establish operational systems, train team members,
and support the successful launch of Mandarin Oriental Makati.

Key Responsibilities

Pre-Opening Preparation

• Assist in setting up
  stewarding areas, equipment, and operating procedures.
• Support
  the recruitment, onboarding, and training of stewarding staff.
• Ensure
  readiness of stewarding operations for hotel opening.

Daily Operations

• Supervise stewarding team
  members in dishwashing, cleaning, and waste management.
• Maintain
  cleanliness and sanitation standards in all kitchens and back-of-house
  areas.
• Monitor the use and care of cleaning supplies, chemicals,
  and equipment.

Team Leadership

• Assign tasks and schedules to stewarding staff to ensure smooth
  operations.
• Provide coaching and guidance to team members to uphold
  standards.
• Promote teamwork, discipline, and a positive work
  environment.

Compliance & Safety

• Ensure adherence to HACCP, food safety, and hotel hygiene standards.


• Report and address any maintenance or safety issues promptly.


• Support sustainability initiatives in waste reduction and resource
  management.

Collaboration

• Work
  closely with the culinary and food & beverage teams to support operational
  needs.
• Coordinate with supervisors and managers to ensure seamless
  service delivery.

Qualifications &
Experience

• Minimum of 2–3 years’ experience in stewarding
  or kitchen operations, with at least 1 year in a supervisory role.


• Strong knowledge of hygiene, sanitation, and food safety standards.


• Experience in luxury hotels or resorts preferred; pre-opening experience
  is an advantage.
• Effective leadership, organizational,
  and communication skills.
• Ability to work in a fast-paced environment
  and adapt to pre-opening requirements.

Why Join Us?

Mandarin Oriental offers a world-class
environment where your expertise, creativity, and leadership will shape
the legacy of our return to Manila. You will be part of a dynamic preopening
team committed to excellence, innovation, and authentic Asian hospitality.

Our commitment to you:

• Learning &
  Development.
  
  Your success is our success. We craft unique learning and development programmes
  for various stages in your career so that you grow, continuously.


• MOstay. When you work as hard as our colleagues do, it’s important to take
  time off. As a member of the #MOfamily, you can stay with us wherever you go
  in the world. The MOstay programme offers complimentary nights and additionally
  attractive rates on rooms for you and your loved ones.
• Heath &
  Colleague Wellness.
  
  Finding the right work-life balance is important. Your wellbeing matters to
  us. A variety of health benefits and wellness programmes are offered to all our
  colleagues, globally.

We’re Fans. Are you?