Valet Driver

Are you a master of craft? Do you thrive in a team that succeeds together,
demonstrating integrity and respect while acting responsibly? Do you embrace
a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most
luxurious hotels, resorts and residences located in prime destinations around
the world, with a strong development pipeline. Increasingly recognized
for creating some of the world’s most sought-after properties, the Group
provides legendary service inspired by Asian heritage whilst representing
the very cutting-edge of luxury experiences.

Mandarin Oriental, Makati
is an upcoming 5-star luxury hotel set within the lush Ayala Triangle Gardens,
at the prestigious corner of Paseo de Roxas and Makati Avenue.

Scheduled to open in 2026, this landmark development will feature 275 elegantly
appointed guestrooms and suites, offering a refined blend of contemporary design
and timeless sophistication. Guests will enjoy an exceptional array
of world-class amenities, including a curated selection of restaurants,
a stylish bar, a serene pool area, and the brand’s signature spa. Designed to
be a sanctuary in the heart of the city, the hotel promises an elevated
experience for both leisure and business travelers seeking comfort, excellence,
and distinction in Manila.

The Role

The
Valet Driver is responsible for delivering a seamless and luxurious arrival
and departure experience for guests by safely parking and retrieving vehicles
promptly and professionally. This role reflects the brand’s commitment
to exceptional service by embodying elegance, discretion, and attention
to detail at all times.

Key
Responsibilities

Guest Experience & Service Excellence

• Greet all guests warmly and professionally upon arrival and departure
  in line with Mandarin Oriental service standards
• Assist guests
  with opening vehicle doors, luggage handling, and providing directions
  or assistance as required
• Maintain a courteous, polished,
  and anticipatory approach to guest service at all times
• Ensure all
  interactions reflect the hotel’s high standards of luxury hospitality

Valet Operations

• Safely park guests' vehicles in designated
  areas, ensuring adherence to all security and safety protocols
• Retrieve
  vehicles efficiently and promptly upon guest request, minimizing wait times


• Accurately issue and manage valet tickets, ensuring proper documentation
  and vehicle tracking
• Conduct a visual inspection of vehicles upon
  receipt and report any pre-existing damage
• Ensure proper key handling,
  safeguarding, and storage at all times

Safety & Compliance

• Drive all types of vehicles (manual, automatic, luxury, SUVs)
  responsibly and with care
• Follow all local traffic laws, hotel
  policies, and safety regulations
• Immediately report accidents, damages,
  or unusual incidents to the supervisor
• Maintain a clean, organized
  valet area and ensure traffic flow around the hotel entrance remains smooth

Teamwork & Communication

• Coordinate closely with
  the Concierge, Bell Service, Security, and Front Office teams


• Communicate efficiently regarding vehicle requests, guest arrivals,
  and special instructions
• Assist colleagues during peak periods
  to ensure seamless guest service

Maintenance & Upkeep

• Ensure the valet driveway and parking areas are clean, orderly,
  and presentable at all times
• Assist in minor vehicle-related guest
  concerns (e.g., directions to gas stations, basic inquiries)
• Report any
  maintenance or operational issues affecting valet services

Qualifications & Experience

• High school diploma
  or equivalent required
• Previous valet, driving, or hotel guest service
  experience preferred
• Experience in luxury or upscale hospitality
  environment is an advantage
• Valid professional driver’s license
  (Philippines) with a clean driving record
• Proficiency in driving both
  manual and automatic vehicles
• Basic English communication skills;
  additional languages are an advantage
• Strong interpersonal and customer
  service skills
• Ability to remain calm and professional in high-pressure
  situations
• High level of integrity, honesty, and reliability

Why Join Us?

Mandarin Oriental offers
a world-class environment where your expertise, creativity, and leadership
will shape the legacy of our return to Manila. You will be part of a dynamic
preopening team committed to excellence, innovation, and authentic Asian
hospitality.

Our commitment to you:

• Learning & Development.
  
  Your success is our success. We craft unique learning and development programmes
  for various stages in your career so that you grow, continuously.


• MOstay. When you work as hard as our colleagues do, it’s important to take
  time off. As a member of the #MOfamily, you can stay with us wherever you go
  in the world. The MOstay programme offers complimentary nights and additionally
  attractive rates on rooms for you and your loved ones.
• Heath &
  Colleague Wellness.
  
  Finding the right work-life balance is important. Your wellbeing matters to
  us. A variety of health benefits and wellness programmes are offered to all our
  colleagues, globally.

We’re Fans. Are you?