Are you a master of craft? Do you thrive in a team that succeeds together,
demonstrating integrity and respect while acting responsibly? Do you embrace
a growth mindset? We invite you to become a fan of the exceptional.
Mandarin Oriental is the award-winning owner and operator of some of the most
luxurious hotels, resorts and residences located in prime destinations around
the world, with a strong development pipeline. Increasingly recognized
for creating some of the world’s most sought-after properties, the Group
provides legendary service inspired by Asian heritage whilst representing
the very cutting-edge of luxury experiences.
Mandarin Oriental, Makati
is an upcoming 5-star luxury hotel set within the lush Ayala Triangle Gardens,
at the prestigious corner of Paseo de Roxas and Makati Avenue.
Scheduled to open in 2026, this landmark development will feature 275 elegantly
appointed guestrooms and suites, offering a refined blend of contemporary design
and timeless sophistication. Guests will enjoy an exceptional array
of world-class amenities, including a curated selection of restaurants,
a stylish bar, a serene pool area, and the brand’s signature spa. Designed to
be a sanctuary in the heart of the city, the hotel promises an elevated
experience for both leisure and business travelers seeking comfort, excellence,
and distinction in Manila.
The Role
The
Seamstress is responsible for maintaining, altering, and repairing hotel linens,
uniforms, and soft furnishings to ensure they meet Mandarin Oriental’s
exceptional quality and presentation standards. This role supports
the Housekeeping department by ensuring all textile items are well-maintained,
properly fitted, and consistently presented at a luxury level.
In
a pre-opening environment, the Seamstress plays a key role in preparing uniforms
and linen inventories, supporting fittings, and ensuring readiness for hotel
opening.
Key Responsibilities
Uniform
Alterations & Repairs
- Perform alterations and tailoring of staff
uniforms to ensure proper fit and professional appearance - Repair
damaged uniforms, including stitching, hemming, and replacement of buttons,
zippers, and other components - Ensure all uniforms meet hotel grooming
and presentation standards
Linen & Soft Furnishing Maintenance
- Repair and maintain hotel linens such as bed sheets, pillowcases, duvet
covers, towels, and curtains - Inspect linens regularly for wear and tear
and carry out necessary repairs - Ensure repaired items meet quality
standards and are fit for guest use
Quality Control &
Inspection
- Conduct regular checks of uniforms and linens
for damages, discoloration, or defects - Maintain high standards
of workmanship and attention to detail - Ensure consistent quality across
all textile items used in the hotel
Pre-Opening
Responsibilities
- Assist in organizing and preparing uniform
distribution and fitting sessions for all hotel colleagues - Support
tagging, labeling, and inventory of uniforms and linens - Participate
in setup of uniform room and linen areas - Assist with receiving,
checking, and preparing new linen and uniform stock - Support mock
operations and ensure all textiles are ready for opening
Inventory
& Record Keeping
- Maintain accurate records of uniform issuance,
alterations, and repairs - Track linen damages and repair frequency
to support inventory planning - Ensure proper storage and organization
of sewing materials and supplies - Monitor stock of threads, fabrics,
and tailoring materials
Coordination & Communication
- Work closely with Housekeeping, Laundry, and HR for uniform distribution
and maintenance - Coordinate with Supervisors regarding repair priorities
and urgent requests - Communicate any major linen or uniform issues
to management - Support fitting schedules and employee needs
Equipment Handling & Maintenance
- Operate sewing machines
and other tailoring equipment safely and efficiently - Maintain tools
in good working condition and report any malfunctions - Ensure
cleanliness and organization of the sewing/work area
Safety &
Compliance
- Follow all health and safety guidelines related
to equipment and work environment - Ensure proper handling of needles,
machines, and other tools - Maintain a safe, clean, and organized
workspace - Adhere to hotel policies and brand standards
Qualifications & Experience
- High school
diploma or vocational training in tailoring, dressmaking, or related field
- Minimum of 1–3 years’ experience as a seamstress, tailor, or similar role
(hotel experience preferred) - Strong sewing and alteration skills, both
hand and machine - Attention to detail and quality workmanship
- Basic communication skills; English proficiency is an advantage
- Ability to work independently and efficiently
- Attention to detail
and craftsmanship - Quality-focused mindset
- Organization
and time management - Reliability and consistency
- Teamwork
and cooperation - Ability to manage multiple tasks and priorities
Why Join Us?
Mandarin Oriental offers
a world-class environment where your expertise, creativity, and leadership
will shape the legacy of our return to Manila. You will be part of a dynamic
preopening team committed to excellence, innovation, and authentic Asian
hospitality.
Our commitment to you:
- Learning & Development.
Your success is our success. We craft unique learning and development programmes
for various stages in your career so that you grow, continuously.
- MOstay. When you work as hard as our colleagues do, it’s important to take
time off. As a member of the #MOfamily, you can stay with us wherever you go
in the world. The MOstay programme offers complimentary nights and additionally
attractive rates on rooms for you and your loved ones. - Heath &
Colleague Wellness.
Finding the right work-life balance is important. Your wellbeing matters to
us. A variety of health benefits and wellness programmes are offered to all our
colleagues, globally.
We’re Fans. Are you?
