Are you a master of craft? Do you thrive in a team that succeeds together,
demonstrating integrity and respect while acting responsibly? Do you embrace
a growth mindset? We invite you to become a fan of the exceptional.
Mandarin Oriental is the award-winning owner and operator of some of the most
luxurious hotels, resorts and residences located in prime destinations around
the world, with a strong development pipeline. Increasingly recognized
for creating some of the world’s most sought-after properties, the Group
provides legendary service inspired by Asian heritage whilst representing
the very cutting-edge of luxury experiences.
Mandarin Oriental, Makati
is an upcoming 5-star luxury hotel set within the lush Ayala Triangle Gardens,
at the prestigious corner of Paseo de Roxas and Makati Avenue.
Scheduled to open in 2026, this landmark development will feature 275 elegantly
appointed guestrooms and suites, offering a refined blend of contemporary design
and timeless sophistication. Guests will enjoy an exceptional array
of world-class amenities, including a curated selection of restaurants,
a stylish bar, a serene pool area, and the brand’s signature spa. Designed to
be a sanctuary in the heart of the city, the hotel promises an elevated
experience for both leisure and business travelers seeking comfort, excellence,
and distinction in Manila.
The Role
The
Receiving Clerk is responsible for inspecting, receiving, and recording all
incoming goods and deliveries to ensure they meet the hotel’s quality, quantity,
and purchase specifications. This role is critical in maintaining inventory
accuracy, preventing losses, and supporting internal control over procurement
and warehouse operations.
Key
Responsibilities
1. Receiving & Inspection of Deliveries
- Receive all delivered goods from suppliers
- Verify deliveries against:
- Purchase Orders (PO)
- Delivery
Receipts (DR)
- Inspect items for:
- Correct
quantity - Quality standards
- Damages or discrepancies
- Reject or report defective or incorrect items
2.
Documentation & Recording
- Prepare and process
Receiving Reports (RR) - Record all incoming items accurately in:
- Inventory systems
- Receiving logbooks
- Ensure
proper documentation is complete and signed by authorized personnel
3. Coordination with Departments
- Work
closely with: - Purchasing Officer (for order details and supplier
issues) - Accounts Payable (for invoice validation)
- Storekeeper/Cost Controller (for inventory updates)
- Communicate discrepancies or issues immediately
- Ensure proper transfer
of received goods to: - Warehouse / storeroom
- End-user
department (for direct issuance)
- Label and organize items
according to storage requirements - Follow FIFO (First-In, First-Out)
principles
5. Quality Control (Hotel-Specific)
- Inspect sensitive items such as:
- Fresh produce
(F&B) - Meat, seafood, and perishable goods
- Housekeeping
supplies
- Ensure compliance with hotel and food safety
standards
6. Discrepancy & Issue Reporting
- Report:
- Shortages
- Over-deliveries
- Damaged goods
- Prepare discrepancy reports
and coordinate with Purchasing for resolution
7.
Coordination with Departments
- Work closely with:
- Sales & Marketing (contracts, credit approvals)
- Front Office (guest
folios and billing) - Events/Banquets (event billing and deposits)
- Address disputes or discrepancies in billing promptly
8. Internal Controls & Compliance
- Ensure strict compliance with procurement and receiving procedures
- Maintain independence from Purchasing (segregation of duties)
- Prevent unauthorized acceptance of goods
- Support audit requirements
and documentation
9. Safety & Storage Compliance
- Ensure proper handling of goods to prevent damage
- Follow safety guidelines for:
- Heavy items
- Hazardous
materials
- Maintain cleanliness and order in receiving area
- Assist
in inventory counts and audits - Provide documentation for internal
and external audit requirements - Ensure traceability of all received
goods
Qualifications & Experience
- Bachelor’s degree in:
- Accountancy
- Finance
- Business Administration
- Or related field
- Knowledge of:
- Receiving and inventory procedures
- Basic understanding of:
- Procurement documents (PO, DR, RR)
- Attention to detail and accuracy
- Good coordination
and communication skills - Ability to identify quality issues
- Basic computer skills (Excel, inventory systems)
Key Performance Indicators (KPIs)
- Accuracy
of received goods vs POs - Timeliness of receiving and reporting
- Number of discrepancies detected/resolved
- Compliance with receiving
procedures - Inventory accuracy support
Why Join Us?
Mandarin Oriental offers a world-class
environment where your expertise, creativity, and leadership will shape
the legacy of our return to Manila. You will be part of a dynamic preopening
team committed to excellence, innovation, and authentic Asian hospitality.
Our commitment to you:
- Learning &
Development.
Your success is our success. We craft unique learning and development programmes
for various stages in your career so that you grow, continuously.
- MOstay. When you work as hard as our colleagues do, it’s important to take
time off. As a member of the #MOfamily, you can stay with us wherever you go
in the world. The MOstay programme offers complimentary nights and additionally
attractive rates on rooms for you and your loved ones. - Heath &
Colleague Wellness.
Finding the right work-life balance is important. Your wellbeing matters to
us. A variety of health benefits and wellness programmes are offered to all our
colleagues, globally.
We’re Fans. Are you?
