Are you a master of craft? Do you thrive in a team that succeeds together,
demonstrating integrity and respect while acting responsibly? Do you embrace
a growth mindset? We invite you to become a fan of the exceptional.
Mandarin Oriental is the award-winning owner and operator of some of the most
luxurious hotels, resorts and residences located in prime destinations around
the world, with a strong development pipeline. Increasingly recognized
for creating some of the world’s most sought-after properties, the Group
provides legendary service inspired by Asian heritage whilst representing
the very cutting-edge of luxury experiences.
Mandarin Oriental, Makati
is an upcoming 5-star luxury hotel set within the lush Ayala Triangle Gardens,
at the prestigious corner of Paseo de Roxas and Makati Avenue.
Scheduled to open in 2026, this landmark development will feature 275 elegantly
appointed guestrooms and suites, offering a refined blend of contemporary design
and timeless sophistication. Guests will enjoy an exceptional array
of world-class amenities, including a curated selection of restaurants,
a stylish bar, a serene pool area, and the brand’s signature spa. Designed to
be a sanctuary in the heart of the city, the hotel promises an elevated
experience for both leisure and business travelers seeking comfort, excellence,
and distinction in Manila.
The Role
The
Uniform Attendant is responsible for the efficient management, issuance,
maintenance, and control of all employee uniforms, ensuring that all colleagues
are consistently presented in immaculate condition in line with Mandarin
Oriental’s luxury standards.
This role plays an essential part
in supporting the overall grooming and professional image of the hotel, ensuring
uniforms are clean, well-maintained, properly fitted, and readily available
at all times.
Key Responsibilities
Uniform Issuance & Control
- Issue uniforms to all hotel
colleagues based on departmental entitlement and established policies.
- Maintain accurate records of uniform issuance, returns, and exchanges.
- Ensure proper tracking and accountability of uniforms at all times.
- Manage uniform lockers or distribution systems efficiently.
Cleaning, Maintenance & Quality Control
- Ensure all uniforms
are cleaned, pressed, and presented to the highest standard. - Inspect
uniforms regularly for wear and tear, stains, or damage. - Coordinate
repairs, alterations, and replacements as required. - Remove damaged
or substandard uniforms from circulation.
Inventory Management
- Maintain accurate and up-to-date uniform inventory records.
- Conduct regular stock counts and audits.
- Monitor stock levels
and report shortages or discrepancies. - Coordinate with procurement
or suppliers for replenishment of uniforms.
Laundry Operations
Coordination
- Work closely with the Laundry team / Laundry Service
Provider to ensure proper washing, drying, and pressing of uniforms.
- Monitor turnaround times to ensure timely availability of clean
uniforms. - Ensure proper handling of specialty fabrics and delicate
garments. - Maintain hygiene and sanitation standards throughout
the process.
Service & Colleague Support
- Provide
efficient, courteous, and professional service to all hotel colleagues.
- Assist employees with uniform fittings, exchanges, and special
requests. - Ensure all uniforms meet correct sizing and fit
standards. - Support enforcement of grooming and uniform standards.
Organization & Cleanliness
- Maintain cleanliness,
orderliness, and organization of the uniform room at all times. - Ensure
uniforms are properly stored by department, size, and type. - Follow
proper storage methods to maintain garment quality.
Compliance &
Safety
- Follow all health, safety, and hygiene regulations.
- Adhere to hotel policies and Mandarin Oriental standards.
- Ensure
proper handling of chemicals, laundry equipment, and garments. - Maintain
confidentiality and accountability of issued items.
Qualifications & Experience
- High school diploma
or equivalent preferred - Previous experience in laundry operations
or housekeeping is an advantage (luxury hotel experience preferred)
- Physically fit and able to handle repetitive tasks and stand for extended
periods - Basic English communication skills
- High attention
to detail and quality standards. - Basic record-keeping and inventory
management ability. - Positive attitude and willingness to learn
- Attention to detail and quality standards
- Reliability
and consistency - Teamwork and cooperation
- Time management
and efficiency - Strong work ethic
- Ability to follow
instructions and procedures
Why Join
Us?
Mandarin Oriental offers a world-class environment where
your expertise, creativity, and leadership will shape the legacy of our return
to Manila. You will be part of a dynamic preopening team committed
to excellence, innovation, and authentic Asian hospitality.
Our commitment to you:
- Learning & Development.
Your success is our success.
We craft unique learning and development programmes for various stages in your
career so that you grow, continuously. - MOstay. When you work as hard
as our colleagues do, it’s important to take time off. As a member of
the #MOfamily, you can stay with us wherever you go in the world. The MOstay
programme offers complimentary nights and additionally attractive rates on rooms
for you and your loved ones. - Heath & Colleague Wellness. Finding
the right work-life balance is important.
Your wellbeing matters to us. A variety of health benefits and wellness
programmes are offered to all our colleagues, globally.
We’re Fans. Are you?
