Facilities Manager
Mandarin Oriental Residences New
York Fifth Avenue is looking for a facilities Manager to join our Residences
team.
Are you a master of craft? Do you thrive in a team that succeeds
together, demonstrating integrity and respect while acting responsibly? Do
you embrace a growth mindset? We invite you to become a fan of the exceptional.
Mandarin Oriental Hotel Group is the award-winning owner and operator
of some of the most luxurious hotels, resorts and residences located in prime
destinations around the world, with a strong development pipeline. Increasingly
recognized for creating some of the world’s most sought-after properties,
the Group provides legendary service inspired by Asian heritage whilst
representing the very cutting-edge of luxury experiences.
Mandarin
Oriental Residences New York Fifth Avenue, located at 685 Fifth Avenue, built
in 1926 and located on 54th Street at the center of New York City’s premier
Fifth Avenue retail shopping corridor. The site is a short walking distance
from Central Park and world-famous landmarks such as Rockefeller Center,
the Museum of Modern Art and St.
Patrick’s cathedral. Featuring 65 bespoke apartments, residents enjoy
a luxurious way of life with exquisite interiors, a rooftop pool, fitness
and wellness center, and lounge.
About
the job
Based at Mandarin Oriental Residences, New York Fifth
Avenue, the Facilities Manager is responsible for the overall residence
engineering staff and functions, including the day-to-day operations of
the mechanical and electrical plant and distribution, plumbing, elevator
functions, fire, life, health and safety systems, staff performance, and asset
management.
In addition, responsibilities may include oversight of all building shared
areas, systems as well as all mechanical equipment dedicated to the residences
and the shared common areas of the property. The role also includes managing all
facilities-related functions for the 685 Fifth Avenue Master Association related
to the Residential building.
The Facilities Manager reports to
the Director of Residences.
As Facilities Manager, you will
be responsible for the following duties:
- Establish and implement
the Safe and Sound procedures such as life safety manual, business continuity
plan, safety, emergency, and standard operating procedures based on MOHG
guidelines. - Lead and maintain a targeted score of over 90% of
the annual FLHSS audit - Participate in development and implementation
of engineering building systems and maintenance budget including energy cost
and consumption and Capex. - Oversee and manage the Energy consumptions
relating to electricity, steam, and gas for the Residential section ensuring
that monthly consumptions are recorded and monitored diligently.
- Participate in the Master Association weekly calls to stay on top of all
local law ordinances and compliances. - Oversee engineering candidate
selection and staffing. - Oversee total asset maintenance management
based on MOHG guidelines. - Oversee staff performance of engineering
department. - Develop and implement the Preventive and Corrective
Maintenance programs based on MOHG guidelines. - Manage all contracts
and contractors related to Maintenance programs such as the pool, mechanical,
electrical and plumbing for the residential building. - Establish
and manage the annual CAPEX plan and budget for all engineering aspects.
- Oversee the strategic direction of general projects related to
the enhancement of the residence. The project management covers the areas
of planning, administration, implementation, and evaluation of financial results
of project. - Oversee the local law projects for the year and future
years to ensure plans and permits are in place and the execution of the projects
have minimal disturbance to all residents.
- Training
and demonstration on various systems such as key system for rooms, A/V
equipment, lighting system, and temperature control system etc. - Active
involvement and Management of Fire, Life, Health, Safety and Security with MOHG
Audit requirements to include weekly fire drills, weekly FLHSS meetings
and periodic inspections and documentation of findings, results
and reporting. - Daily walkthrough of all Residential floors, Mechanical
rooms and Amenity areas. - Active participation in the weekly calls
with the Master Association in relation with engineering related functions
and obtaining copies and reports of all shared equipment to ensure compliance
with FLHSS. - Manage relationship with Residents related to engineering
issues inside their units and assisting them to obtain quotes should they need
assistance with third party vendors. - Manage the scheduling of HVAC
vendors doing the HVAC maintenance inside the Residential units, mechanical
rooms and common areas. - Attend to all emergency related issues
impacting the residential building. - Responsible for all Incident
reports relating to engineering issues within the residential building
and engineering staff incidents. - Participate in the Sustainability
efforts of the Residences. - Assist in covering operations in the absence
of the Director of Residences. - Responsible to maintain a calendar
displaying the matrix of all building related permits and licenses to ensure
this does not lapse and renewals are in place. - Telecommunication system
upgrades or enhancements. - Annual maintenance of the contingency systems
that support IT&T equipment and systems. - Annual testing and conformance
of emergency power systems based on MOHG guidelines. - Managing
IT related functions for all Residential units such as Creston, Salto and Wi-Fi
connectivity. - Training and demonstration on various systems such as key
system for rooms, A/V equipment, lighting system, and temperature control system
etc. - Understand and manage relationships with CMS and CEM support
to maintain the residential IT system. - Assist Director of Residences
with the residences overall financial performance, the annual budget process,
The energy cost and consumption, Engineering contractors’ selection
and documentation, reviewing all Engineering related contracts
and execution.
The above is not an all-inclusive list
of job duties and responsibilities. Mandarin Oriental Residences, New York Fifth
Avenue, reserves the right to add, delete, change or modify the job duties
and responsibilities described in this job description at its discretion
with notice.
As Facilities Manager, we expect from you:
- A minimum of 4 years in engineering studies such as Mechanical,
Electrical, Plumbing, Environmental etc. - A minimum of 5 -10 years
in engineering management. - A minimum of 5 -10 years in development
and managing of a luxury property. - Must possess excellent knowledge
of major building systems. - Must possess excellent knowledge of pool
management. - Must possess excellent knowledge of energy management.
- Must possess ability to conduct training of basic engineering systems.
- Must possess ability to coordinate with multiple tasks.
- Must
possess ability to develop a financial budget. - Must have good
Third-party vendor contacts to assist with MEP and Appliance repairs.
- Excellent written and verbal skills.
Our commitment
to you
- Learning & Development. Your success is our
success.
We craft unique learning and development programs for various stages in your
career so that you grow, continuously. - MO stay. When you work as hard
as our colleagues do, it’s important to take time off. As a member of
the #MOfamily, you can stay with us wherever you go in the world. The MO stay
program offers complimentary nights and additionally attractive rates on rooms
for you and your loved ones. - Heath & Colleague Wellness. Finding
the right work-life balance is important.
Your wellbeing matters to us. A variety of health benefits and wellness programs
are offered to all our colleagues, globally. - Retirement Plans. When
you show commitment to us, we reciprocate. We offer different retirement plans
depending on the length of your service and your role.
Salary
and Benefits:
- Salary $90,000 - $93,000
- 10% Bonus
- A competitive benefits package, including
health, dental and vision,
It is Company
policy to comply with the Americans with Disabilities Act, including
by providing reasonable accommodations that do not constitute an undue hardship
on the Company. Colleagues or candidates should direct requests
for accommodation to the Director of People and Culture.
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