AV Specialist

Are you a master of craft? Do you thrive in a team that succeeds
together, demonstrating integrity and respect while acting responsibly? Do
you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator
of some of the most luxurious hotels, resorts and residences located in prime
destinations around the world, with a strong development pipeline. Increasingly
recognized for creating some of the world’s most sought-after properties,
the Group provides legendary service inspired by Asian heritage whilst
representing the very cutting-edge of luxury experiences.

Mandarin Oriental Makati, Manila is an upcoming 5-star luxury hotel set
within the lush Ayala Triangle Gardens, at the prestigious corner of Paseo de
Roxas and Makati Avenue.

Scheduled to open in 2026, this landmark development will feature 275 elegantly
appointed guestrooms and suites, offering a refined blend of contemporary design
and timeless sophistication. Guests will enjoy an exceptional array
of world-class amenities, including a curated selection of restaurants,
a stylish bar, a serene pool area, and the brand’s signature spa. Designed to
be a sanctuary in the heart of the city, the hotel promises an elevated
experience for both leisure and business travelers seeking comfort, excellence,
and distinction in Manila.

The Role

The
Audio Visual (AV) Specialist is responsible for the setup, operation,
monitoring, and maintenance of audiovisual systems supporting banquet events,
conferences, weddings, corporate functions, and special occasions.
This role
ensures the seamless execution of all audio, video, lighting, and presentation
requirements while delivering an exceptional experience for clients and guests.

The AV Specialist works closely with the Banquets, Events, and Sales teams
to ensure all technical requirements are met and event standards
are consistently achieved.

Key
Responsibilities

Event Setup and Operations

• Set up,
test, operate, and dismantle audiovisual equipment for banquet functions,
meetings, conferences, weddings, and special events.
• Ensure proper
operation of microphones, sound systems, projectors, LED walls, monitors,
lighting systems, and presentation equipment.
• Conduct pre-event technical
checks and rehearsals to ensure all equipment functions properly before guest
arrival.
• Monitor audiovisual systems throughout events and promptly address
any technical issues that arise.
• Manage event transitions, ensuring smooth
execution of program requirements and technical cues.

Client and Event
Coordination

• Liaise with clients, event organizers, speakers,
entertainers, and vendors regarding audiovisual needs.
• Provide technical
recommendations and solutions to enhance event presentations and guest
experiences.
• Attend pre-event meetings and briefings as required.

Equipment Maintenance and Inventory Control

• Perform regular
preventive maintenance and troubleshooting of audiovisual equipment.
•
Inspect banquet venues and meeting spaces to ensure audiovisual systems
are operational and event-ready.
• Maintain accurate inventory records of AV
equipment, accessories, and consumables.
• Report damaged or malfunctioning
equipment and coordinate repairs or replacements as necessary.

Video
Conferencing and Hybrid Events

• Set up and support virtual and hybrid
meetings using platforms such as Microsoft Teams, Zoom, Webex, and similar
applications.
• Ensure reliable connectivity and audiovisual quality
for remote participants.
• Provide technical assistance to speakers
and attendees during hybrid and virtual events.

Safety and Compliance

• Follow proper safety procedures when handling, transporting, and installing
audiovisual equipment.
• Ensure all cables, electrical connections,
and equipment setups comply with safety standards.
• Maintain an organized
and secure storage area for audiovisual equipment.

Administrative
Responsibilities

• Maintain event logs, service records, and maintenance
reports.
• Track equipment usage and recommend upgrades or replacements when
necessary.
• Assist in developing standard operating procedures for banquet
audiovisual services.

Qualifications &
Experience

• Bachelor's Degree, Diploma, or Technical
Certification in Electronics, Information Technology, Multimedia Technology,
Broadcast, Communication, or a related field.
• Relevant AV, sound
engineering, or event technology certifications are an advantage.
• Minimum
of 1 year of experience in audiovisual operations, preferably within a hotel,
convention center, events venue, or hospitality environment.
• Experience
supporting banquet events, conferences, weddings, and corporate functions
is preferred.

Why Join Us?

Mandarin
Oriental offers a world-class environment where your expertise, creativity,
and leadership will shape the legacy of our return to Manila. You will be part
of a dynamic preopening team committed to excellence, innovation, and authentic
Asian hospitality.

Our commitment to you:

• Learning & Development. Your success is our success.
  
  We craft unique learning and development programmes for various stages in your
  career so that you grow, continuously.
• MOstay. When you work as hard
  as our colleagues do, it’s important to take time off. As a member of
  the #MOfamily, you can stay with us wherever you go in the world. The MOstay
  programme offers complimentary nights and additionally attractive rates on rooms
  for you and your loved ones.
• Heath & Colleague Wellness. Finding
  the right work-life balance is important.
  
  Your wellbeing matters to us. A variety of health benefits and wellness
  programmes are offered to all our colleagues, globally.

We’re Fans. Are you?