F&B Server - Part Time (Omani National)

Mandarin Oriental Muscat is looking for a F&B Server
to join our Food and Beverage team.

Are you
a master of craft? Do you thrive in a team that succeeds together, demonstrating
integrity and respect while acting responsibly? Do you embrace a growth mindset?
We invite you to become a fan of the exceptional.

Mandarin Oriental
is the award-winning owner and operator of some of the most luxurious hotels,
resorts and residences located in prime destinations around the world, with
a strong development pipeline. Increasingly recognised for creating some of
the world’s most sought-after properties, the Group provides legendary service
inspired by Asian heritage whilst representing the very cutting-edge of luxury
experiences.

Mandarin Oriental Muscat

Situated
in a prime beachfront location, Mandarin Oriental, Muscat is a chic urban resort
that offers 150 stylishly appointed guestrooms and suites, five restaurants
and bars, a lush Spa at Mandarin Oriental, and an outdoor swimming pool.

The hotel features a one-of-a-kind ballroom boasting spectacular views of
the Arabian Sea as well as a variety of banquet and meeting spaces
to accommodate social and business events.

For those seeking a luxury
living experience in one of Muscat’s most desirable districts, an exclusive
collection of 155 Residences at Mandarin Oriental combine the Group’s legendary
service, world-class amenities and sweeping sea or mountain views.

About the job

· Have a good understanding of
the outlet’s concept and food and beverage offerings and be able to verbally
explain those to guests.

· Ensure that mise en place is completed shift
to shift and during service in order to provide an efficient service.
This includes cleaning tasks in front and back of house as well as polishing
and assembling of equipment.

· Be able to operate the required steps
on the POS - point of sales system in order to process food and beverage
orders.

· Be able to deliver service by understanding the guest
requirements.

· Carry out all tasks in a friendly, courteous
and efficient manner.

· Properly up-sell services and products to our
guests at all times, enhancing service and generating increased revenue.

· Be able to process MOHG Gift cards and other non-cash methods
of payment.

· Perform any tasks relating to billing according to hotel
standards and cashiering policies.

· Ensure all dishes are presented
in compliance with hotel standards and food & beverage specifications.

·
Conserve all outlet equipment and utensils in good conditions by proper day
to day handling of all applicable utensils and by carrying out required side
duties as assigned.

· Assist in picking up all required stocks, including
linen, beverage, dried goods and

others and arrange them accordingly.

· Ensure product knowledge is up to date.

· Ensure that management
and kitchen colleagues are informed of any special guest preferences
or allergies.

· Support as required other outlets as assigned by
the Restaurant/ Outlet Manager.

· Any other reasonable tasks as assigned
by the Restaurant/ Outlet Manager.

· Communicate well with colleagues
and superiors in order to avoid misunderstandings and other shortfalls caused
by lack of communication.

· Be committed to being a team player;
proactively cooperating and supporting colleagues in operational tasks.

·
Listen to every guest and observe body language carefully in order to be able
to understand guest needs and expectations and consistently delight and satisfy
every guest.

· Have a natural, warm smile and a friendly and passionate
approach towards guests.

· Create WOW moments to surprise and delight
guests in the Restaurants through gestures and other actions.

· Ensure
customer satisfaction from arrival to departure in accordance to the MOHG
Legendary Quality Experiences (LQEs), the MOHG Pillars and the respective
service standards of MOQA.

· Report guest’s preference to superiors
and act upon them whenever known.

Our commitment
to you

• Learning & Development. Your success is our
  success. We craft unique learning and development programmes for various stages
  in your career so that you grow, continuously.
• MOstay. When you work
  as hard as our colleagues do, it’s important to take time off.
  
  As a member of the #MOfamily, you can stay with us wherever you go in the world.
  The MOstay programme offers complimentary nights and additionally attractive
  rates on rooms for you and your loved ones.
• Heath & Colleague Wellness.
  Finding the right work-life balance is important. Your wellbeing matters to
  us. A variety of health benefits and wellness programmes are offered to all our
  colleagues, globally.
• Retirement Plans.
  
  When you show commitment to us, we reciprocate. We offer different retirement
  plans depending on the length of your service and your role.

We’re Fans. Are you?