Cluster Director of Commercial Strategy

Are you a master of craft? Do you thrive in a team that succeeds together,
demonstrating integrity and respect while acting responsibly? Do you embrace
a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most
luxurious hotels, resorts, and residences located in prime destinations around
the world, with a strong development pipeline. Increasingly recognised
for creating some of the world’s most sought-after properties, the Group
provides legendary service inspired by Asian heritage whilst representing
the very cutting-edge of luxury experiences.

Mandarin Oriental
is expanding its presence in Egypt with the upcoming Mandarin Oriental, Luxor
and Mandarin Oriental, Aswan — two luxury resort destinations set along the Nile
in some of Egypt’s most historically and culturally significant locations.

Located in Upper Egypt, Luxor and Aswan are internationally renowned for their
ancient temples, archaeological landmarks, and rich cultural heritage,
attracting luxury leisure travellers from around the world.

These
landmark properties will bring Mandarin Oriental’s legendary service, wellness,
and luxury hospitality standards to the Nile region, offering elevated resort
experiences rooted in local culture, heritage, and destination storytelling.
The resorts are expected to feature luxurious accommodations, destination dining
experiences, wellness and spa facilities, leisure offerings, and curated
cultural experiences designed to connect guests with the history, beauty,
and authenticity of Upper Egypt.

About the job

We are looking
for a strategic Cluster Commercial Strategy Director who will lead all
revenue-generating functions, including sales, marketing, revenue management,
and distribution. This role is responsible for driving business growth,
optimizing profitability, and aligning commercial efforts with market trends
and brand positioning. Through strategic planning and cross-departmental
collaboration, the Cluster Director ensures the hotel achieves its commercial
targets. This position reports to the Area General Manager.

As Cluster
Director of Commercial Strategy, you will responsible for the following
duties:

• Develops the hotels's commercial strategy and business
  outlook in line with brand guidelines.
• Collaborates with the Director
  of Revenue on pricing, inventory management, channel distribution, and market
  segmentation strategies.
• Defines sales strategies and coordinates
  efforts between Regional Sales Offices, Corporate Revenue Management, Marketing
  & Communications, and on-property leadership.
• Communicates
  and implements commercial strategies, adapting them as market conditions
  evolve.
• Works with Marketing & Communications to develop targeted
  marketing propositions and campaigns.
• Identifies future revenue
  opportunities and communicates strategies to sales and marketing teams.


• Evaluates effectiveness of sales channels and optimizes budget allocation
  accordingly.
• Monitors competitors’ activities, including pricing,
  offers, renovations, and inventory.
• Manages the annual sales budget
  and controls expenditures through monthly forecasts.
• Prepares
  the hotel’s annual budget and marketing plan in collaboration with Marketing
  and Revenue teams.
• Analyzes business trends, booking pace, market
  share, and competitor performance regularly.
• Communicates key local
  events and implements event-specific revenue strategies.
• Ensures timely
  and accurate processing of reservation inquiries to capture demand data.


• Utilizes reservation, sales, and revenue management systems (e.g., SynXis,
  IDeaS, Delphi) effectively.
• Demonstrates strong business acumen
  with the ability to analyze financial statements, revenue reports, and market
  data.

As Cluster Director of Commercial Strategy we expect
from you:

• Proven experience in cluster commercial strategy, sales,
  or revenue management within the luxury hospitality sector.
• Strong
  leadership and cross-functional collaboration skills.
• Excellent
  analytical abilities with experience in data-driven decision making.


• Deep understanding of market trends, competitor analysis, and customer
  behavior.
• Demonstrated success in driving revenue growth and achieving
  commercial targets.
• Expertise in budgeting, forecasting, and financial
  analysis.
• Strong communication and negotiation skills.


• Proficiency with hotel sales and revenue management systems (e.g., SynXis,
  IDeaS, Delphi).
• Ability to manage multiple projects and lead diverse
  teams.
• Degree in Hospitality, Business Administration, Marketing, or
  a related field preferred.
• Fluency in English; additional languages
  are a plus.

Our commitment to you:

Learning & Development. Your success is our success.

We craft unique learning and development programmes for various stages in your
career so that you grow continuously.

MOstay. When
you work as hard as our colleagues do, it’s important to take time off. As
a member of the #MOfamily, you can stay with us wherever you go in the world.
The MOstay programme offers complimentary nights and additionally attractive
rates on rooms for you and your loved ones.

Health & Colleague
Wellness. Finding the right work-life balance is important. Your
wellbeing matters to us. A variety of health benefits and wellness programmes
are offered to all our colleagues globally.

We’re Fans.

Are you?