Revenue Coordinator / Revenue Analyst

Are you a master of craft? Do you thrive in a team that succeeds together,
demonstrating integrity and respect while acting responsibly? Do you embrace
a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most
luxurious hotels, resorts and residences located in prime destinations around
the world, with a strong development pipeline. Increasingly recognized
for creating some of the world’s most sought-after properties, the Group
provides legendary service inspired by Asian heritage whilst representing
the very cutting-edge of luxury experiences.

Mandarin Oriental Makati
is an upcoming 5-star luxury hotel set within the lush Ayala Triangle Gardens,
at the prestigious corner of Paseo de Roxas and Makati Avenue.

Scheduled to open in 2026, this landmark development will feature 275 elegantly
appointed guestrooms and suites, offering a refined blend of contemporary design
and timeless sophistication. Guests will enjoy an exceptional array
of world-class amenities, including a curated selection of restaurants,
a stylish bar, a serene pool area, and the brand’s signature spa. Designed to
be a sanctuary in the heart of the city, the hotel promises an elevated
experience for both leisure and business travelers seeking comfort, excellence,
and distinction in Manila.

The Role

The
Revenue Coordinator / Revenue Analyst is a key member of the Revenue Management
& Distribution team and an important contributor to the pre-opening commercial
team of Mandarin Oriental Makati. This role supports the execution of
the hotel's revenue management and distribution strategies, assists
in establishing revenue systems and processes, and contributes to optimizing
performance across Rooms, Groups, Events, Catering and ancillary revenue streams
from pre-opening through post-opening stabilization.

Your
Scope

This role supports all aspects of top-line revenue
management including demand analysis, forecasting, pricing support, inventory
management, reporting, distribution monitoring and market intelligence
activities. The position supports both Rooms Revenue Management and Meetings,
Events & Catering Revenue Management to maximize total hotel revenue and market
share performance.

Organizational Structure

This
position reports directly to the Director of Revenue and works closely with
the Director of Commercial Strategy, Sales, Marketing, Reservations, Finance
and Operations teams.

Key Responsibilities

Pre-Opening Commercial Setup

• Support implementation
  of pre-opening revenue and distribution strategies.
• Assist in PMS, CRS,
  RMS, channel manager and S&C system setup and testing.
• Support
  development of SOPs, dashboards, reports and forecasting templates.


• Assist with market intelligence, competitive benchmarking and demand
  analysis.
• Support rate loading, inventory setup and distribution
  readiness activities.

Strategic Revenue Management

• Monitor pickup, pace, occupancy, ADR and RevPAR trends.
• Support
  forecasting for rooms, events, catering and total hotel revenues.


• Assist with displacement analysis, group evaluations and inventory
  controls.
• Analyze segment performance across Corporate, Leisure, OTA,
  Wholesale, Group and MICE business.
• Support Revenue Strategy Meetings
  and pricing recommendations.

Reservations, Events & Catering
Revenue Management

• Monitor function space utilization and event
  booking pace.
• Analyze banquet and catering production and conversion
  trends.
• Support event pricing and profitability analysis.


• Prepare catering and events forecasts.
• Evaluate total account
  contribution including rooms and banquet revenue.

Distribution &
Channel Optimization

• Monitor OTA, GDS, brand.com and third-party
  channel performance.
• Ensure rate parity and inventory accuracy.


• Support channel performance reporting and direct booking initiatives.

Performance Analysis & Reporting

• Prepare daily, weekly
  and monthly revenue reports.
• Analyze RevPAR, ADR, occupancy, RGI,
  market share and channel contribution.
• Develop dashboards and reporting
  tools for leadership teams.

Cross-Functional Collaboration

• Partner with Revenue, Sales, Events, Marketing, Reservations
  and Finance teams.
• Support forecasting, budgeting and commercial
  planning activities.

Qualifications &
Experience

• Bachelor’s Degree in Hospitality, Business,
  Finance or related field.
• 2-4 years experience in Revenue Management,
  Revenue Analysis, Reservations or Commercial Operations.
• Strong
  knowledge of Rooms Revenue Management and Meetings & Events Revenue
  Management.
• Advanced Excel and reporting skills.
• Experience
  with HMS, Delphi, IDeaS, SynXis or similar systems preferred.


• Pre-opening experience preferred.

Success
Profile

• Commercially driven
• Analytical
  and detail-oriented
• Collaborative partner across functions


• Data-driven decision maker
• Results-oriented
• Ambassador
  of the Mandarin Oriental brand and culture

Why
Join Us?

Mandarin Oriental offers a world-class environment
where your expertise, creativity, and leadership will shape the legacy of our
return to Manila.

You will be part of a dynamic preopening team committed to excellence,
innovation, and authentic Asian hospitality.

Our
commitment to you:

• Learning & Development. Your success
  is our success. We craft unique learning and development programmes for various
  stages in your career so that you grow, continuously.
• MOstay. When
  you work as hard as our colleagues do, it’s important to take time off. As
  a member of the #MOfamily, you can stay with us wherever you go in the world.
  
  The MOstay programme offers complimentary nights and additionally attractive
  rates on rooms for you and your loved ones.
• Heath & Colleague Wellness.
  Finding the right work-life balance is important. Your wellbeing matters to
  us. A variety of health benefits and wellness programmes are offered to all our
  colleagues, globally.

We’re Fans. Are you?