Are you a master of craft? Do you thrive in a team that succeeds together,
demonstrating integrity and respect while acting responsibly? Do you embrace
a growth mindset? We invite you to become a fan of the exceptional.
Mandarin Oriental is the award-winning owner and operator of some of the most
luxurious hotels, resorts and residences located in prime destinations around
the world, with a strong development pipeline. Increasingly recognised
for creating some of the world’s most sought-after properties, the Group
provides legendary service inspired by Asian heritage whilst representing
the very cutting-edge of luxury experiences.
Mandarin Oriental Al
Faisaliah Riyadh– Located in the heart of the city and setting new standards
for luxury, Al Faisaliah Hotel is one of the most sought-after addresses
in Saudi Arabia.
Its timeless elegance, central location and panoramic views are complemented
by Mandarin Oriental’s signature service to ensure a truly unforgettable Arabian
experience.
About the job
Based at the Mandarin
Oriental Al Faisaliah Riyadh within the Health Club Department in Riyadh,
the Assistant Health Club Manager is responsible for, but not limited
to, overseeing the spa & wellness operations. to maintain a high level
of service and oversee all operating aspects of the Spa and Wellness
facility.
As Assistant Health Club Manager, you will
be responsible for the following duties:
It is part of your role
to understand and disseminate/communicate all corporate and hotel policies
and standard operating procedures to the colleagues.
- It is part
of your role to understand and disseminate/communicate all corporate and hotel
policies and standard operating procedures to the colleagues. - MOHG Code
of Conduct requires that all business activities and business decisions comply
with the general law, with all rules, regulations, and other requirements.
- Responsible for the daily operations of the Spa & Wellness including guest
and colleagues’ interactions. - Plan the rosters of Spa Concierge
and attendants strategically based on operation needs.
- Daily
briefings with concierge and attendant team. - Weekly meetings with
the Spa Operations Manager. - Organize Spa Concierge and Spa Attendant
training. - Assist Concierge & therapists with Spa Soft questions
and obstacles. - Ensuring that all spa charging procedures are followed.
Initiating accounting procedures. Monitor guest charges and reconciliation
- Ensure that all discounted marketing charges for treatments and products
and e-mails are handled efficiently.
As Assistant Health
Club Manager, we expect from you:
- This role involves
implementing eco-friendly practices, educating guests/colleagues on sustainable
initiatives, and continuously seeking ways to minimize the hotel's environmental
footprint. - Knowledge of waste sorting and recycling procedures. Energy
Conservation: Water Conservation. - Supporting sustainability
initiative.
Our commitment to you
- Learning & Development. Your success is our success.
We craft unique learning and development programmes for various stages in your
career so that you grow, continuously. - MOstay. When you work as hard
as our colleagues do, it’s important to take time off. As a member of
the #MOfamily, you can stay with us wherever you go in the world. The MOstay
programme offers complimentary nights and additionally attractive rates on rooms
for you and your loved ones. - Heath & Colleague Wellness. Finding
the right work-life balance is important.
Your wellbeing matters to us. A variety of health benefits and wellness
programmes are offered to all our colleagues, globally. - Retirement
Plans. When you show commitment to us, we reciprocate. We offer different
retirement plans depending on the length of your service and your role.
Benefits:
- A competitive
salary. - Exciting other benefits.
- Health insurance.
We’re Fans. Are you?