Mandarin Oriental Muscat is looking for a Houseperson
to join our Housekeeping team.
Are you a master
of craft? Do you thrive in a team that succeeds together, demonstrating
integrity and respect while acting responsibly? Do you embrace a growth mindset?
We invite you to become a fan of the exceptional.
Mandarin Oriental
is the award-winning owner and operator of some of the most luxurious hotels,
resorts and residences located in prime destinations around the world, with
a strong development pipeline. Increasingly recognized for creating some of
the world’s most sought-after properties, the Group provides legendary service
inspired by Asian heritage whilst representing the very cutting-edge of luxury
experiences.
Mandarin Oriental Muscat
Situated
in a prime beachfront location, Mandarin Oriental, Muscat is a chic urban resort
that offers 150 stylishly appointed guestrooms and suites, five restaurants
and bars, a lush Spa at Mandarin Oriental, and an outdoor swimming pool.
The hotel features a one-of-a-kind ballroom boasting spectacular views of
the Arabian Sea as well as a variety of banquet and meeting spaces
to accommodate social and business events.
For those seeking a luxury
living experience in one of Muscat’s most desirable districts, an exclusive
collection of 155 Residences at Mandarin Oriental combine the Group’s legendary
service, world-class amenities and sweeping sea or mountain views.
About the job
To ensure the cleanliness and tidiness
of all guest corridor areas, pantries, offices, and storage. To support
colleagues with linen collection and delivery and to ensure that all pantries
are set up for an efficient operation. To ensure that guest requests
are fulfilled in a professional and timely manner.
Key
Responsibilities:
- Ensures the cleanliness of storage
areas, flower office, housekeeping pantries and back of house areas
- Refills all pantries with minibar items, follows the first-in-first-out
process and carries out inventory controls - Ensures that extra beds,
baby cots and sofa beds are stored and set up correctly and in accordance
with our standards - Supports the florists in delivering flower
arrangements from flower storage to the floors - Refills and organizes
all guest supplies and amenities in the storages and pantries - Refills
the housekeeping pantries and storages with fresh linen - Responsible
for receiving fresh linen and handing over dirty linen to the laundry
company - Supports the laundry, room attendants and public cleaning
attendants in peak times - Ensures a clean, comfortable, well maintained
and welcoming environment - Ensures all equipment and cleaning supplies
are used correctly and in accordance with the local regulations
- Undertakes regular deep cleaning duties and inventory controls
- Provides a seamless, efficient and friendly service at all times
- Provides training for new starters, apprentices and trainees
- Handles all guest request to ensure satisfaction
- Complies to
the hygiene and safety standards of Mandarin Oriental Hotel Group
- Reports technical defects and missing room items
- Collects guests’
preferences - Actively reviews processes and voices ideas
and suggestions - Completes department relevant administrative tasks
- Other reasonable tasks may be assigned by the direct manager or a senior
manager on duty
Our commitment to you
- Learning & Development. Your success is our success. We craft unique
learning and development programmes for various stages in your career so
that you grow, continuously. - MOstay.
When you work as hard as our colleagues do, it’s important to take time off.
As a member of the #MOfamily, you can stay with us wherever you go in the world.
The MOstay programme offers complimentary nights and additionally attractive
rates on rooms for you and your loved ones. - Heath & Colleague Wellness.
Finding the right work-life balance is important. Your wellbeing matters to us.
A variety of health benefits and wellness programmes are offered to all our
colleagues, globally. - Retirement Plans. When you show commitment to
us, we reciprocate. We offer different retirement plans depending on the length
of your service and your role.
