About the Job
As a Senior Sales Manager (Corporate, MICE &
Leisure), you will play a key role in driving revenue growth and strengthening
the market presence of Mandarin Oriental, Bangkok across the Corporate, MICE,
Leisure, and Group segments.
Working closely with Revenue Strategy,
Events, Marketing Communications, and Operations teams, you will lead
the development of strategic partnerships and cultivate meaningful relationships
with corporate clients, travel trade partners, event planners, DMCs,
and industry stakeholders. Through a proactive and consultative approach,
you will identify new business opportunities, maximize revenue streams,
and contribute to the continued success of one of the world's most celebrated
luxury hotels.
This role combines strategic sales leadership,
relationship management, and market intelligence, with a strong focus
on delivering commercial results while upholding the exceptional service
standards and legendary guest experiences synonymous with Mandarin Oriental.
Key Responsibilities
- Drive revenue
growth across Corporate, MICE, Leisure, and Group segments through proactive
sales and business development initiatives. - Develop and implement
strategic sales plans to achieve budgeted room night and revenue
objectives. - Identify and cultivate new business opportunities while
expanding existing client relationships. - Establish and maintain strong
partnerships with corporations, multinational companies, travel trade partners,
DMCs, event agencies, associations, and key industry stakeholders.
- Conduct sales presentations, client meetings, site inspections, and business
reviews to strengthen client engagement and loyalty. - Negotiate
and manage corporate agreements, contracts, and commercial partnerships
to maximize revenue opportunities. - Generate incremental business
for guestrooms, meetings, events, banquets, and Food & Beverage outlets.
- Represent the hotel at trade events, industry functions, roadshows,
and sales missions to enhance brand visibility and market presence.
- Monitor market trends, customer insights, and competitor activities
to identify growth opportunities and support strategic decision-making.
- Collaborate closely with Revenue Strategy, Events, and Operations teams
to ensure seamless execution and exceptional client experiences.
- Maintain accurate account plans, forecasts, and sales activity reports
to support business performance.
As a Senior Sales Manager (Corporate, MICE & Leisure), We Expect
You to Have
- A bachelor’s degree in hospitality management,
Business Administration, Marketing, or a related discipline. - A minimum
of 5-8 years' sales experience within an international luxury or upscale
hospitality environment. - Proven experience managing Corporate, MICE,
Leisure, or Group business segments, with at least 3 years in a managerial
capacity. - A successful track record of achieving ambitious revenue
and business development goals. - Strong relationships and networks
within the Corporate, MICE, Travel Trade, and Hospitality sectors.
- Exceptional interpersonal, negotiation, and presentation skills, with
the ability to build long-lasting client partnerships. - Strong
commercial awareness combined with a strategic and analytical mindset.
- Experience working with hotel sales, CRM, and revenue management
systems. - Excellent communication skills in English, both written
and spoken. - A proactive, results-oriented approach and the ability
to thrive in a dynamic, fast-paced environment. - A passion for luxury
hospitality and a commitment to delivering exceptional service in line
with Mandarin Oriental's values and standards.
Our commitment
to you
- Learning & Development. Your success is our success.
We craft unique learning and development programmes for various stages in your
career so that you grow, continuously. - MOstay. When you work as hard
as our colleagues do, it’s important to take time off.
As a member of the #MOfamily, you can stay with us wherever you go in the world.
The MOstay programme offers complimentary nights and additionally attractive
rates on rooms for you and your loved ones. - Heath & Colleague Wellness.
Finding the right work-life balance is important. Your wellbeing matters to
us. A variety of health benefits and wellness programmes are offered to all our
colleagues, globally. - Retirement Plans.
When you show commitment to us, we reciprocate. We offer different retirement
plans depending on the length of your service and your role. - Medical
Benefits and Group Insurance - Hotel Gym
We’re Fans.
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