Senior Conference and Events Sales Manager

Are you a master of craft? Do you thrive in a team that succeeds together,
demonstrating integrity and respect while acting responsibly? Do you embrace
a growth mindset? We invite you to become a fan of
the exceptional.

Mandarin Oriental is the award-winning owner
and operator of some of the most luxurious hotels, resorts and residences
located in prime destinations around the world, with a strong development
pipeline. Increasingly recognised for creating some of the world’s most
sought-after properties, the Group provides legendary service inspired by Asian
heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental, Bangkok, established in 1876, is a world-renowned luxury
hotel on the Chao Phraya River.

It features 331 rooms and suites, a unique selection of 15 restaurants
and lounges and premier amenities, including a spa, sports centre, a daycare
and a Thai cooking school. Listed on the Stock Exchange of Thailand in 1988,
it is managed by Mandarin Oriental Hotel Group, with Italthai as a principal
shareholder.

About the job

As Senior Conference
and Events Sales Manager, you will be responsible for the following duties:

• To prepare meeting proposals from all sources except those
  that originate from existing corporate accounts, from regions specifically
  assigned to other members of the sales team, or special meeting groups that
  may on occasion be assigned to another manager.
• To follow-up all
  proposals and convert requests into confirmed business to achieve budget
  expectations for this Market Segment.
• To handle the operations and
  and execution of all conferences and meetings handled by other sales staff once
  these have been confirmed.
• To liaise with the Assistant F&B Manager
  on availability and pricing, with Group Services Manager on room requirements
  and with Food & Beverage, Chefs and operations department on requirements.


• To issue Function Sheets and Group Memos prior to Group arrivals, chase
  deposits and rooming-lists.
• To handle select catering functions
  as specifically assigned.
• To liaise with Regional Sales Offices on all
  groups generated in their respective regions for their follow up
  and conversion.
• To bid farewell on completion of event and ensure
  correct billing instructions are in place in line with the hotel’s credit
  policies and procedures.
• To carry out show-arounds of hotel facilities
  and discuss all details pertaining to the event to include accommodation, menu
  selections, set-ups and additional requirements etc.
• To attend weekly
  Food & Beverage, Catering and Sales meeting.
• On event date, to meet &
  greet event organizers, inspect meeting area prior to event and introduce
  the Banqueting Operations Manager.
• To maintain the Delphi database
  system up-to-date and ensure client information may be used for future targeting
  purposes.
• To submit a weekly report outlining all business leads
  obtained and status.
• To submit a monthly report to Synovate to obtain
  client feedback on event held at the hotel.
• To perform any other
  reasonable duties as required by the Department Head from time to time.

As Senior Conference and Events Sales Manager, we expect from you:

• Excellent presentation and proactive communication skills in both
  verbal and written in English and Thai.
• Bachelor’s
  Degree in hotel management or relevant.
• Minimum 5 years work experience
  in Sales & Marketing Department.
• Proficiency in English and in Computer
  skills.
• Possess good leadership skills.
• Good communication
  and interpersonal skills.

Our commitment to you

• 
  

  Learning & Development. Your success is our success. We craft unique learning
  and development programmes for various stages in your career so that you grow,
  continuously.

• MOstay. When you work as hard as our colleagues
  do, it’s important to take time off.
  
  As a member of the #MOfamily, you can stay with us wherever you go in the world.
  The MOstay programme offers complimentary nights and additionally attractive
  rates on rooms for you and your loved ones.

• Heath & Colleague
  Wellness. Finding the right work-life balance is important. Your wellbeing
  matters to us. A variety of health benefits and wellness programmes are offered
  to all our colleagues, globally.

We’re Fans.

Are you?