Mandarin Oriental Muscat is looking for a Server to join our
Food and Beverage team.
Are you a master of craft?
Do you thrive in a team that succeeds together, demonstrating integrity
and respect while acting responsibly? Do you embrace a growth mindset? We invite
you to become a fan of the exceptional.
Mandarin Oriental is
the award-winning owner and operator of some of the most luxurious hotels,
resorts and residences located in prime destinations around the world, with
a strong development pipeline. Increasingly recognised for creating some of
the world’s most sought-after properties, the Group provides legendary service
inspired by Asian heritage whilst representing the very cutting-edge of luxury
experiences.
Mandarin Oriental Muscat
Situated
in a prime beachfront location, Mandarin Oriental, Muscat is a chic urban resort
that offers 150 stylishly appointed guestrooms and suites, five restaurants
and bars, a lush Spa at Mandarin Oriental, and an outdoor swimming pool.
The hotel features a one-of-a-kind ballroom boasting spectacular views of
the Arabian Sea as well as a variety of banquet and meeting spaces
to accommodate social and business events.
For those seeking a luxury
living experience in one of Muscat’s most desirable districts, an exclusive
collection of 155 Residences at Mandarin Oriental combine the Group’s legendary
service, world-class amenities and sweeping sea or mountain views.
About the job
Server reports to
the Food and Beverage Supervisor.
As
Server, you will be responsible for
the following duties:
- To ensure that the uniform provided
is kept clean, presentable and in good condition, ensuring that personal
appearance and hygiene standards are an example for the team and a demonstrate
a professional image for our guests - To ensure that mise en place
is completed shift to shift and during service in order to provide an efficient
service. - To ensure a full knowledge of the menu and wine list in order
to respond or amend guests requests to their full satisfaction. - To
greets guests and establish rapport in order to ensure guest satisfaction.
- To ensure that the restaurant is kept clean and in appropriate order at all
times. - To assist and prepare all VIP amenities in order to deliver
them in compliance with our Legendary Quality Standards - To ensure
that all service steps are performed in order to reach guest satisfaction and
to comply with our Legendary Quality Standards - To ensure all dishes
are presented in compliance with hotel standards and food & beverage
specifications. - To deliver service according to hotel standards
and guest requirements in a friendly, courteous and efficient manner - To
up-sell services and products to our guests always, enhancing service
and generating increased revenue. - To perform any tasks relating
to billing according to hotel service standards and cashiering policies
- To report any guest comments or complaints to the manager on duty in In Room
Dining allowing prompt corrective action - To perform clearing of tables
and trays in the wash service area ensuring efficient rotation of silver, china
and glassware and keeping breakage to a minimum - To perform duties
relating to counting linen on a rota basis - To cooperate with colleagues
and provide practical support. - To perform additional duties as related
to the position or as prescribed by management.
Server, we expect from you:
- Previous experience as a Server in a luxury property is preferred.
- Proficiency in English is essential; additional or Arabic language skills
are a plus. - Ability to operate the software system to process orders
efficiently. - Strong understanding of the outlet's concept and food
and beverage offerings to effectively communicate with guests.
Our commitment to you
- Learning & Development.
Your success is our success. We craft unique learning and development programmes
for various stages in your career so that you grow, continuously.
- MOstay. When you work as hard as our colleagues do, it’s important to take
time off. As a member of the #MOfamily, you can stay with us wherever you go
in the world.
The MOstay programme offers complimentary nights and additionally attractive
rates on rooms for you and your loved ones. - Heath & Colleague Wellness.
Finding the right work-life balance is important. Your wellbeing matters to
us. A variety of health benefits and wellness programmes are offered to all our
colleagues, globally.
We’re Fans. Are you?
