Operations Executive

Are you a master of craft? Do you thrive in a team that succeeds together,
demonstrating integrity and respect while acting responsibly? Do you embrace
a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of
the most luxurious hotels, resorts and residences located in prime destinations
around the world, with a strong development pipeline. Increasingly recognised
for creating some of the world’s most sought-after properties, the Group
provides legendary service inspired by Asian heritage whilst representing
the very cutting-edge of luxury experiences.

As Operations
Executive, you will be responsible for the following duties:

• Attend daily briefing and ensure all job assignment duly carried
  out

• Greet and bid farewell to guests in a professional and warm
  manner

• Carry out suggestive selling

• Assist
  the Restaurant Manager to ensure a smooth operation

• Ensure
  that all tables, chairs and operating equipment are clean and ready
  for service

• Respond proactively to guest queries and ensure
  appropriate action is taken in a timely fashion

• Assist cashier
  in preparing and presenting bill

• Read the outlet logbook daily
  to be informed of all information

• Maintain a high standard
  of personal grooming and portray a professional image at all times




• Any adhoc duties assigned by the Restaurant Manager

As Operations Executive, we expect from you:

• Service-oriented team player with excellent interpersonal
  and communication skills

• Able to multi-task and work under
  pressure in a fast pace environment

Our commitment
to you

• Learning & Development.
  
  Your success is our success. We craft unique learning and development programmes
  for various stages in your career so that you grow, continuously.




• MOstay. When you work as hard as our colleagues do, it’s important
  to take time off. As a member of the #MOfamily, you can stay with us wherever
  you go in the world. The MOstay programme offers complimentary nights
  and additionally attractive rates on rooms for you and your loved ones.




• Heath & Colleague Wellness.
  
  Finding the right work-life balance is important. Your wellbeing matters to
  us. A variety of health benefits and wellness programmes are offered to all our
  colleagues, globally.

• Retirement Plans. When you show commitment
  to us, we reciprocate. We offer different retirement plans depending on
  the length of your service and your role.

We’re Fans.

Are you?