Banquet Operations Executive

Are you a master of craft? Do you thrive in a team that succeeds together,
demonstrating integrity and respect while acting responsibly? Do you embrace
a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of
the most luxurious hotels, resorts and residences located in prime destinations
around the world, with a strong development pipeline. Increasingly recognised
for creating some of the world’s most sought-after properties, the Group
provides legendary service inspired by Asian heritage whilst representing
the very cutting-edge of luxury experiences.

As Banquet
Operations Executive, you will be responsible for the following duties:

• Communicate with respective Event management Manager /
  Executive to fully understand guests’ requirements

• Ensure
  that all function rooms are set up in accordance to the Banquet Event
  order

• Engage and coordinate with the meeting organizers
  to ensure that all pre-requested, including last minute requests are handled
  appropriately

• Ensure guest needs and expectations are met
  by providing an efficient and professional service

• Control
  staffing and casual labour cost, ensuring that work hours per deployed staff
  is properly utilized

• Administer post function report after each
  function by identifying any problems and suggesting solutions to the Director
  of Banquets

• Ensure cleanliness of function rooms and banquet
  areas at all times

• Ensure that all MOHG standards; MbMO, LRA,
  LQE and FLHSS&E are constantly monitored

• Handle adhoc special
  projects and assignments as assigned by Director of Banquet Operations

As Banquet Operations Executive, we expect from
you:

• Able to do shift work and work on weekends (5 day work
  week)

• Service-oriented team player with excellent interpersonal
  and communication skills

• Able to multi-task and work under
  pressure in a fast pace environment

• Communicates with fluency
  in English

Our commitment to you

• Learning & Development.
  
  Your success is our success. We craft unique learning and development programmes
  for various stages in your career so that you grow, continuously.




• MOstay. When you work as hard as our colleagues do, it’s important
  to take time off. As a member of the #MOfamily, you can stay with us wherever
  you go in the world. The MOstay programme offers complimentary nights
  and additionally attractive rates on rooms for you and your loved ones.




• Heath & Colleague Wellness.
  
  Finding the right work-life balance is important. Your wellbeing matters to
  us. A variety of health benefits and wellness programmes are offered to all our
  colleagues, globally.

• Retirement Plans. When you show commitment
  to us, we reciprocate. We offer different retirement plans depending on
  the length of your service and your role.

We’re Fans.

Are you?