Houseman

Mandarin Oriental, Lago di Como aims to become one of the most
exclusive resorts in Europe, representing the true elegant Italian
but understated luxury experience for a worldwide Clientele.

Our vision is to promote our welcoming, genuine and passionate
culture to attract and engage exceptional talents, under the guidance
of enthusiastic leaders.
Our aim is to get the best out of each
individual and being recognized as an employer of choice among the most
exclusive hotels in the world.

HOUSEMAN

Mandarin
Oriental, Lago di Como’s Houseman is in charge of keeping rooms and open spaces
clean and tidy and supports colleagues and guests or whoever asks for help
in moving items from one room to another or within different parts of
the resort.

Duties
and responsibilities:

• Deliver guest requested
  items following the standard in timely manner

• Maintain the cleanliness of glass doors, mirrors, lifts
  and guest corridors

• Clean the windows
  and balcony or terraces, when needed

• Remove
  the linens from the bed in each departure room

• Drive the golf cart to easily carry all the necessary items
  in each Villa of the Resort

• Check
  the relevant equipment on a weekly basis

• Ensure that linen and all items are stocked properly inside
  the housekeeping pantries and storages

• Check and stock the mini bar in each arrival room, ensuring
  that it is refilled daily and requesting stock items, if needed
  

• Provide a professional, attentive
  and impeccable service in order to achieve guests’ satisfaction
  

• Fully compile the Checklist
  

• Comply with all MOHG Pillars, Department
  LQE’s and Guiding Principles

• Adhere to
  Do Not Disturb policy

Requirements:

Mandatory:

• Good knowledge of Italian and English

• Able to stand and walk for an extended period of time
  

• Ability to push and pull the housekeeping
  cart

• Possess a pleasant and outgoing
  personality

• Must be willing to work on
  a flexible schedule, weekends and holidays

Desirable:

• Driving license
  

Average gross monthly
salary: €1.600,00

We believe
a diverse and inclusive culture is better for everyone. Bringing individuals
together is essential to the long-term success of our people, our business
and the societies and economies in which we operate.

All colleagues, regardless of ethnicity, gender, age, sexual
orientation, disability, background or religion, should be treated fairly
and with respect, should be given equal opportunities, and be valued for
the contributions they make in their roles. No form of bullying, intimidation,
discrimination or harassment of others will be tolerated.