Barista - Breakfast on 36th

Mandarin Oriental Downtown, Dubai is looking for a Barista to join our Food &
Beverage Team.

Are you a master of craft? Do you thrive in a team
that succeeds together, demonstrating integrity and respect while acting
responsibly? Do you embrace a growth mindset? We invite you to become a fan
of the exceptional.

Mandarin Oriental is the award-winning owner
and operator of some of the most luxurious hotels, resorts and residences
located in prime destinations around the world, with a strong development
pipeline. Increasingly recognised for creating some of the world’s most
sought-after properties, the Group provides legendary service inspired by Asian
heritage whilst representing the very cutting-edge of luxury
experiences.

Located within Wasl Tower on Sheikh Zayed Road,
Mandarin Oriental Downtown, Dubai offers an elevated expression of modern
hospitality in the heart of the city.

Designed by UNStudio, the tower sets a distinctive architectural tone, while
the hotel’s 259 guestrooms and suites reflect contemporary, design-led living
with panoramic views across the Dubai skyline. The hotel’s dining portfolio
includes Yù & Mì, Chitarra, Noia by the Pool, as well as Majestas Group concepts
Billionaire, Lion in the Sun and FB1, with forthcoming openings including Osaka,
Pavyllon Dubai by Yannick Alléno, and a street-level urban eatery. Additional
features include a rooftop helipad, a two-storey spa and wellness sanctuary,
landscaped rooftop pools and versatile event spaces. The Residences at Mandarin
Oriental Downtown, Dubai are set to open by 2027.

About
the job

Based at the Mandarin Oriental Downtown, Dubai within
the Food & Beverage department in Dubai, the Barista will offer and prepare
an outstanding selection of creative beverages. They will support the Waiters
in any other required duties and tasks under the guidance of the respective
managers and supervisors.

The Barista reports to the Head Barista.

As a Barista, you
will be responsible for the following duties:

• Understand
  and verbally explain the outlet’s concept and food and beverage offerings
  to guests, including the characteristics of various drinks.

• Mix
  and match ingredients to create outstanding non-alcoholic drinks, coffee,
  espresso, blended coffee, and teas, garnishing them as per standards.




• Handle customer complaints effectively, both verbal and written,
  and report them to managers without fail.

• Set up the daily bar
  counter, ensuring all necessary ingredients and equipment are prepared,
  and check inventory to avoid running out of stock during service
  periods.

• Clean and sanitise designated areas after each shift,
  conduct periodic deep cleaning, and ensure correct date labelling for all
  products.

• Assist in creating new blended drinks for promotional
  activities and new menus, and perform cashiering duties if requested.

As a Barista, we expect from you:

• Hold
  a High School qualification or equivalent, with a degree or Higher National
  Diploma in Hospitality/Hotel/Business Management preferred.

• Have
  3 years’ experience as a Barista/Bartender in a high-end bar with the highest
  service levels, and a minimum of 2 years’ experience working as a luxury
  hotel/resort bartender.

• Possess verbal and written communication
  skills in English, preferably in Arabic or other languages.

• Be
  familiar with restaurant point of sales and cashiering procedures and
  can prepare and suggest classic and innovative beverages.




• Demonstrate strong interpersonal and communication skills to interact
  effectively with guests and colleagues and exhibit exceptional organizational
  skills and attention to detail.

• Have physical capabilities
  to stand for long periods and flexibility to work various shifts, including
  evenings, weekends, and holidays, as business requires.

Our commitment to you

• Learning &
  Development. Your success is our success. We craft unique learning
  and development programmes for various stages in your career so that you grow,
  continuously.

• MOstay. When you work as hard as our colleagues
  do, it’s important to take time off. As a member of the #MOfamily, you can stay
  with us wherever you go in the world.
  
  The MOstay programme offers complimentary nights and additionally attractive
  rates on rooms for you and your loved ones.

• Heath & Colleague
  Wellness. Finding the right work-life balance is important. Your wellbeing
  matters to us. A variety of health benefits and wellness programmes are offered
  to all our colleagues, globally.

• Colleague Comfort
  and Convenience: Benefit from comfortable accommodation, a duty transportation,
  and duty meals to ensure your work experience is both enjoyable
  and hassle-free.

• Competitive Salary and Benefits: We offer
  a competitive salary and an attractive benefits package, fully aligned with UAE
  industry standards, to ensure your financial well-being and stability.

We’re Fans. Are you?