Rising Fan - Leader In Training (Rooms)

RISING FAN – LEADER IN TRAINING (ROOMS)

Mandarin
Oriental, Kuala Lumpur is looking for a Rising Fan – Leader in Training (Rooms)
to join our Rooms team.

Are you a master of craft? Do you thrive in a team
that succeeds together, demonstrating integrity and respect while acting
responsibly? Do you embrace a growth mindset? We invite you to become a fan
of the exceptional.

Mandarin Oriental is the award-winning owner
and operator of some of the most luxurious hotels, resorts and residences
located in prime destinations around the world, with a strong development
pipeline. Increasingly recognised for creating some of the world’s most
sought-after properties, the Group provides legendary service inspired by Asian
heritage whilst representing the very cutting-edge of luxury
experiences.

Mandarin Oriental, Kuala Lumpur is a luxurious urban resort
located in the heart of Kuala Lumpur and enjoys an unrivalled location next
to the iconic Petronas Twin Towers, KL Convention Centre, and prestigious Suria
KLCC mall.

About the job

Based at the Mandarin
Oriental, Kuala Lumpur / within the Rooms Department in Kuala Lumpur, the Rising
Fan – Leader in Training (Rooms) will rotate through Rooms Division Departments:
Front Office, Concierge, Housekeeping, Laundry and Guest Relations.

The Rising Fan – Leader in Training (Rooms) reports to the Director
of Rooms/Front Office Manager.

As Rising Fan – Leader
in Training (Rooms), you will be responsible for the following duties:

• Conducts daily briefing as per hotel standards covering
  the points highlighted in the morning briefings.

• Assist
  in conducting comprehensive audit standard.

• Assists to prepare
  effective duty roster to ensure sufficiency of manpower in accordance
  with volume of business.

• Development of new Rooms processes
  and involved in Rooms preparation.

• Communicates effectively
  with guests, subordinates, immediate superior and other colleagues both verbally
  and in writing as per company standards.

As Rising
Fan – Leader in Training (Rooms), we expect from you:

• Minimum Bachelor’s Degree in Hospitality Management




• Minimum 3 – 6 months’ internship experience in Food & Beverage




• Good computer knowledge and typing skills

Our
commitment to you

• Learning & Development. Your success
  is our success. We craft unique learning and development programmes for various
  stages in your career so that you grow, continuously.

• MOstay.
  When you work as hard as our colleagues do, it’s important to take time off.
  As a member of the #MOfamily, you can stay with us wherever you go in the world.
  
  The MOstay programme offers complimentary nights and additionally attractive
  rates on rooms for you and your loved ones.

• Heath & Colleague
  Wellness. Finding the right work-life balance is important. Your wellbeing
  matters to us. A variety of health benefits and wellness programmes are offered
  to all our colleagues, globally.

• EPF (Employees Provident Fund)
  contributions (higher than the norm)

• SOCSO (Social
  Security Organisation) & EIS (Employment Insurance System)




• Public holiday entitlement based on Malaysian calendar




• Exceptional rest area & colleagues engagement activities.

We’re Fans. Are you?