Intern, Learning and Development

Negotiable
Experience
Unlimited
Job Type
Full Time
Location
United Arab Emirates, Dubai
Job Description

Mandarin Oriental Jumeira, Dubai is looking for an Intern, Learning
and Development
to join our Learning and Development
team.

Are you a master of craft? Do you thrive in a team
that succeeds together, demonstrating integrity and respect while acting
responsibly? Do you embrace a growth mindset? We invite you to become a fan
of the exceptional.

Mandarin Oriental is the award-winning owner
and operator of some of the most luxurious hotels, resorts and residences
located in prime destinations around the world, with a strong development
pipeline. Increasingly recognised for creating some of the world’s most
sought-after properties, the Group provides legendary service inspired by Asian
heritage whilst representing the very cutting-edge of luxury
experiences.

With a pristine oceanfront setting, Mandarin Oriental
Jumeira, Dubai is a stylish urban resort overlooking the clear blue waters
of the Arabian Gulf and Dubai’s glittering skyline, which is dominated by Burj
Khalifa, the tallest building in the world.

The hotel's beachfront location and open-air facilities are designed to bring
a new level of relaxed luxury to the city.

Position
Summary:

The Learning & Development Intern represents the Mandarin
Oriental culture, complies with the hotel L&D standards, and is instrumental
to actively foster a positive learning environment. It plays an essential role
in driving service excellence, while also actively supporting the development
of our colleagues through effective learning and development
initiatives.

This position will be responsible for coordinating various
quality control activities and assisting in the planning, implementation,
and evaluation of training and development programs.

As Intern,
Learning and Development you will be responsible for the following
duties:

  • Communicate and maintain Mandarin Oriental Hotel
    Group’s Learning & Development standards

  • Support all efforts
    to enliven our Company’s Mission, Values and Legendary Quality Experiences
    throughout the hotel

  • Assist with development, implementation
    and review of the hotel L&D plan and activities in line with business priorities

  • Be an L&D PR expert to promote learning culture and exciting
    development opportunities

  • Co-ordinate, execute and follow up
    on all training activities within the hotel

  • Perform
    administrative tasks to ensure proper maintenance of records, reports, training
    material and resources

  • Maintain the L&D notice board / screen
    up to date

  • Coordinate, conduct, or facilitate product knowledge
    tests and in-house audits to ensure standards are met

  • Champion
    all colleague recognition initiatives

  • Take ownership to perform
    additional duties and continuously support People & Culture
    initiatives.

As an Intern, Learning and Development
we expect from you:

  • Demonstrate learning agility and drive
    for continuous improvement

  • Detail-oriented with the ability
    to multitask and meet deadlines

  • Collaborate effectively
    with colleagues and stakeholders

  • Good analytical
    and problem-solving skills

  • Excellent communication
    and interpersonal skills

  • Proficiency in in using relevant
    software and tools

  • Ideal candidate holds a bachelor’s degree
    in psychology, education or hospitality management


Our commitment to you:

  • Learning &
    Development. Your success is our success. We craft unique learning
    and development programmes for various stages in your career so that you grow,
    continuously.

  • MOstay. When you work as hard as our colleagues
    do, it’s important to take time off.

    As a member of the #MOfamily, you can stay with us wherever you go in the world.
    The MOstay programme offers complimentary nights and additionally attractive
    rates on rooms for you and your loved ones.

  • Heath & Colleague
    Wellness. Finding the right work-life balance is important. Your wellbeing
    matters to us. A variety of health benefits and wellness programmes are offered
    to all our colleagues, globally.

  • A competitive salary
    and benefits packages

We’re Fans.

Are you?

Mandarin Oriental Hotel Group is a well-known luxury hotel group. It was founded in 1963 and is headquartered in Hong Kong, China, under the Jardine Matheson Group. The group's brand logo is a folding fan with 11 segments. In 2025, the group upgraded its brand identity with a modern fan design, simplified text, and custom fonts, while also introducing new colors like celadon green and launching a new member app. As of 2025, the group operates 43 hotels in 27 countries and regions and manages several residential projects.