Room Attendant One Hyde Park Residences, Housekeeping

39
hours, 5 days per week

We’re looking for a OHP Room Attendant
to join our One Hyde Park Housekeeping team.

Are you
a master of craft? Do you thrive in a team that succeeds together, demonstrating
integrity and respect while acting responsibly? Do you embrace a growth mindset?
We invite you to become a fan of the exceptional.

Mandarin Oriental Hotel
Group is the award-winning owner and operator of some of the most luxurious
hotels, resorts and residences located in prime destinations around the world,
with a strong development pipeline. Increasingly recognised for creating some
of the world’s most sought-after properties, the Group provides legendary
service inspired by Asian heritage whilst representing the very cutting-edge
of luxury experiences.

Mandarin Oriental Hyde Park is London’s most iconic
address.

It’s another world; a world of oriental luxury and the most attentive service.
A world that’s all about our guests.

As a Room Attendant
Mandarin Oriental Hyde Park, London, we expect from you:

• Consistently achieve the required standards of cleanliness, product
  presentation and customer care in all guest rooms and public areas in order
  to create a warm, friendly and comfortable environment for our guests.




• You are expected to provide a discreet one-stop service combining
  servicing of rooms with checking and replenishing of mini bar and amenities.
  

• You will also ensure that the appropriate level of security
  for all guest belongings is achieved, aiding in creating a feeling of comfort
  and confidence for guests.

We are looking for someone
with ideally a previous experience in a five star hotel and a passion
for hospitality. You are willing to provide a professional, attentive
and impeccable service in order to achieve great customer satisfaction.

As
a Room Attendant, you will be working on a shift basis, Monday to Sunday, 39
hours a week. Shift patterns will be in the morning, afternoon and evening
(including weekends and bank holidays), so flexibility is required.

To be a successful Room Attendant candidate, you will ideally
have previous experience cleaning in high end, private residences to a high
standard. You must have an excellent eye for detail, as well as strong verbal
communication skills.

Our commitment to you:

• Learning & Development.
  
  Your success is our success. We craft unique learning and development programmes
  for various stages in your career so that you grow, continuously.




• MOstay. When you work as hard as our colleagues do, it’s important
  to take time off. As a member of the #MOfamily, you can stay with us wherever
  you go in the world. The MOstay programme offers complimentary nights
  and additionally attractive rates on rooms for you and your loved ones.




• Heath & Colleague Wellness.
  
  Finding the right work-life balance is important. Your wellbeing matters to
  us. A variety of health benefits and wellness programmes are offered to all our
  colleagues, globally.

• Retirement Plans. When you show commitment
  to us, we reciprocate. We offer different retirement plans depending on
  the length of your service and your role.

• Access to discounts
  and deals with over 500 popular high street retailers, including discounted gym
  memberships and travel deals

• 50% F&B & Spa discount
  on property

• Special MO discounted rate at Anytime Fitness gyms
  across the world (£30 per month or £300 per annum)

• Complimentary
  Westfield Healthcare cash plan, children added at no extra cost




• Colleague Experience Stay in-house with breakfast included upon completed
  probation

• Friends & Family hotel rate and Spa discount




• 1 paid Charity Day per year to dedicate to a charity of your
  choice

• Season ticket loan & cycle to work scheme




• £750 recruitment referral bonus

• Free meals on duty &
  uniform dry-cleaning services

• Increased holiday entitlement
  with Length of Service, up to 33 days off

• Subsidized podiatry
  sessions with our incredible Bastien pedicurists

• Free Life
  Assurance benefits whilst in service

• Access to Hospitality
  Action’s Employee Assistance Programme

• Employee Recognition
  Programmes

• Social, wellbeing, charity, and sporting events
  throughout the year

SUSTAINABILITY AT MANDARIN
ORIENTAL HYDE PARK, LONDON.

Corporate responsibility values
are deeply ingrained in Mandarin Oriental’s culture, and sustainability
implications are carefully considered with every decision across the Group,
aligning our sustainable development efforts with the industry criteria set
by the Global Sustainable Tourism Council.

We strive for a better future
for the next generation.

Protecting the environment, people and communities are the fundamental pillars
to which we devote our efforts. We are very proud of the initiatives our
colleagues have implemented to help us on the path to achieving our
sustainability goals, such as single-use plastic elimination, ethical supply
chain and procurement, community and colleague engagement, technology practices
and waste reduction. We are committed to doing the right thing, every day.

DIVERSITY & INCLUSION.

We believe a diverse
and inclusive culture is better for everyone. Bringing individuals together
is essential to the long-term success of our people, our business and
the societies and economies in which we operate.

All colleagues,
regardless of ethnicity, gender, age, sexual orientation, disability, background
or religion, should be treated fairly and with respect, should be given equal
opportunities, and be valued for the contributions they make in their roles.
No form of bullying, intimidation, discrimination or harassment of others
will be tolerated.

ELIGIBILITY TO WORK IN THE UK.

Please note, all candidates applying for this role must have obtained
the right to work and live in the UK.

Documented evidence of eligibility will be required from candidates as part
of the recruitment process.

We’re Fans. Are you?