Director of Sales - MICE

DIRECTOR OF SALES - MICE
Mandarin Oriental, Kuala Lumpur

Are you a master of craft? Do you thrive in a team
that succeeds together, demonstrating integrity and respect while acting
responsibly? Do you embrace a growth mindset? We invite you to become a fan
of the exceptional.
Mandarin Oriental is the award-winning owner
and operator of some of the most luxurious hotels, resorts and residences
located in prime destinations around the world, with a strong development
pipeline. Increasingly recognised for creating some of the world’s most
sought-after properties, the Group provides legendary service inspired by Asian
heritage whilst representing the very cutting-edge of luxury
experiences.
Mandarin Oriental, Kuala Lumpur is a luxurious urban resort
located in the heart of Kuala Lumpur and enjoys an unrivalled location next
to the iconic Petronas Twin Towers, KL Convention Centre, and prestigious Suria
KLCC mall.

About the job

Based at the Mandarin
Oriental, Kuala Lumpur / within the Sales & Commerce Department in Kuala Lumpur,
the Director of Sales - MICE oversees and directs all aspects of the Banqueting,
Conferences & Meetings Department.

Responsible for annual expenditure for all MICE sales activities and control
of the budgeted expenditure by a monthly forecast. The Director of Sales - MICE
reports to the Director of Commercial Strategy

As Director
of Sales - MICE, you will be responsible for the following duties:

• Fully responsible for the business development target of conferences,
  meetings and banqueting functions for the hotel.

• Analyze market
  changes and, under the direction of the Director of Commercial Strategy,
  implement programmes to respond and win.

• Support sales managers
  in closing major accounts / difficult leads across segments — you lead the key
  wins personally.

• Organize and coordinate site inspections
  and FAM trips with the Catering & Event Services team to ensure programmes
  are handled professionally end-to-end.

• Be an active member
  of the industry/community through relevant associations when
  appropriate.

• Ensure departmental procedures, policies, LQE
  and MO Pillars are followed and practiced by all staff

As Director of Sales - MICE, we expect from
you:

Our
commitment to you

• Learning & Development. Your success is our
success. We craft unique learning and development programmes for various stages
in your career so that you grow, continuously.
• MOstay. When you work
as hard as our colleagues do, it’s important to take time off.

As a member of the #MOfamily, you can stay with us wherever you go in the world.
The MOstay programme offers complimentary nights and additionally attractive
rates on rooms for you and your loved ones.
• Heath & Colleague Wellness.
Finding the right work-life balance is important. Your wellbeing matters to
us. A variety of health benefits and wellness programmes are offered to all our
colleagues, globally.
• EPF (Employees Provident Fund) contributions (higher
than the norm)
• SOCSO (Social Security Organisation) & EIS (Employment
Insurance System)
• Public holiday entitlement based on Malaysian calendar

• Exceptional rest area & colleagues engagement
activities.

We’re Fans.

Are you?