Senior Sales Manager (MICE)

SENIOR SALES MANAGER - MICE

Mandarin Oriental, Kuala Lumpur
is looking for a Senior Sales Manager- MICE to join our Sales & Commerce team.

Are you a master of craft? Do you thrive in a team that succeeds together,
demonstrating integrity and respect while acting responsibly? Do you embrace
a growth mindset? We invite you to become a fan of the exceptional.
Mandarin
Oriental is the award-winning owner and operator of some of the most luxurious
hotels, resorts and residences located in prime destinations around the world,
with a strong development pipeline. Increasingly recognised for creating some
of the world’s most sought-after properties, the Group provides legendary
service inspired by Asian heritage whilst representing the very cutting-edge
of luxury experiences.
Mandarin Oriental, Kuala Lumpur is a luxurious urban
resort located in the heart of Kuala Lumpur and enjoys an unrivalled location
next to the iconic Petronas Twin Towers, KL Convention Centre, and prestigious
Suria KLCC mall.

About the job

Based at
the Mandarin Oriental, Kuala Lumpur / within the Sales & Commerce Department
in Kuala Lumpur, the Senior Sales Manager - MICE is responsible to effectively
execute sales activities to maximize banqueting, conferences and meeting
business opportunities in the defined market.

The Senior Sales Manager - MICE reports to the Director of Commercial Strategy /
Director of Sales - MICE.

As Senior Sales Manager - MICE, you
will be responsible for the following duties:

• Ensures
that appropriate efforts are expanded on the solicitation and development
of corporate end-users, local, regional and international conference organizers
and accounts defined in the assigned portfolios
• Keeps a good record of top
20 top accounts from the above sectors and establish business development plans
for such top events
• To actively solicit new potential accounts within areas
assigned
• To be fully aware of the potential and buying decisions of all key
accounts, competitive information on rates and volume to allow for specific
strategic planning related to such accounts
• To ensure MOKUL is a preferred
hotel for major conferences in Kuala Lumpur
• To actively conduct site
inspection for potential clients
• Effectively operate and utilize
the e-yield management systems and generate reports when requested and within
the specified time period
• To effectively use all available sales tools
•
Maintains all client and event files according to the standards
required

As Senior Sales Manager - MICE, we expect from
you:

• Degree or Diploma in Hospitality Management
• Minimum 5
years of hotel experience
• Experience in relevant market segment
is essential
• Able to liaise effectively with corporate, conference
and travel accounts
• Strong business communication and selling
skills

Our commitment to you

• Learning &
Development. Your success is our success. We craft unique learning
and development programmes for various stages in your career so that you grow,
continuously.
• MOstay. When you work as hard as our colleagues do, it’s
important to take time off. As a member of the #MOfamily, you can stay with
us wherever you go in the world.

The MOstay programme offers complimentary nights and additionally attractive
rates on rooms for you and your loved ones.
• Heath & Colleague Wellness.
Finding the right work-life balance is important. Your wellbeing matters to
us. A variety of health benefits and wellness programmes are offered to all our
colleagues, globally.
• EPF (Employees Provident Fund) contributions (higher
than the norm)
• SOCSO (Social Security Organisation) & EIS (Employment
Insurance System)
• Public holiday entitlement based on Malaysian calendar

• Exceptional rest area & colleagues engagement
activities.

We’re Fans. Are you?