On Call Banquet Server

Mandarin Oriental, Boston is looking for an On-Call Banquet Server to join
our Banquets team.

Are you a master of craft? Do you thrive in
a team that succeeds together, demonstrating integrity and respect while acting
responsibly? Do you embrace a growth mindset? We invite you to become a fan
of the exceptional.

Mandarin Oriental is the award-winning owner
and operator of some of the most luxurious hotels, resorts and residences
located in prime destinations around the world, with a strong development
pipeline. Increasingly recognised for creating some of the world’s most
sought-after properties, the Group provides legendary service inspired by Asian
heritage whilst representing the very cutting-edge of luxury
experiences.

Mandarin Oriental, Boston is situated in the heart
of the Back Bay overlooking Boylston Street.

Our luxurious 148 guest rooms and suites set the standard for spaciousness,
combining classic Bostonian residential elegance with refined hints of our
Oriental heritage. Our spa introduces Boston to world-acclaimed and unique
Mandarin Oriental therapies.

About the job

Based
at the Mandarin Oriental, Boston within the Banquets Department in Boston,
Massachusetts, the Banquet Server is responsible to achieve service and product
delivery standards with a high degree of client care and service throughout
the banqueting event experience.

The Banquet Server reports to
the Assistant Food & Beverage Manager.

As Banquet Server,
you will be responsible for the following duties:

• Provide
  excellent service at all times to our guests.
• Set up tables as per
  brand standard.
• Professionally deliver correct orders to guest
  tables.
• Efficiently clear tables between courses throughout
  the event.
• Anticipate guest needs and respond to all requests
  with urgency.
• Communicate with the kitchen for any guests’ special
  request and dietary requirements.
• Prepare the pantry and assigned side
  station with sufficient Mise en Place.
• Maintain back of the house
  areas, ensuring they are neat, tidy, clean and safe.
• Continuously
  monitor assigned section for maximum guest satisfaction.
• Other duties
  as assigned by management.

As Banquet Server,
we expect from you:

• A minimum of two years’ experience in
  a similar position in a luxury hotel property
• Reading, writing,
  and oral proficiency in the English language
• Willing to work a flexible
  on-call schedule to include weekends and holidays
• Able to work in
  a fast-paced, dynamic operation
• Ability to walk and stand for
  the majority of shift. Ability to regularly lift, push, and pull up to 40
  pounds

Compensation

The hourly rate of pay
for this position is $17.45 plus gratuity.

Our commitment
to you:

• Learning & Development. Your success is our success.
  We craft unique learning and development programmes for various stages in your
  career so that you grow, continuously.
• MOstay.
  
  When you work as hard as our colleagues do, it’s important to take time off.
  As a member of the #MOfamily, you can stay with us wherever you go in the world.
  The MOstay programme offers complimentary nights and additionally attractive
  rates on rooms for you and your loved ones.
• Heath & Colleague Wellness.
  Finding the right work-life balance is important. Your wellbeing matters to us.
  
  A variety of health benefits and wellness programmes are offered to all our
  colleagues, globally.

Local Benefits

• A
  competitive salary and benefits package
• Meals served while on duty


• Daily laundering of uniforms
• Discounted colleague parking
  available

Equal Employer Opportunity
Statement

Mandarin Oriental Hotel Group provides equal employment
opportunities (EEO) to all colleagues and applicants for employment without
regard to race, color, religion, sex, national origin, age, disability
or genetics.

In addition to federal law requirements, Mandarin Oriental Hotel Group complies
with applicable state and local laws governing non-discrimination in employment
in every location in which the company has facilities. This policy applies
to all terms and conditions of employment, including recruiting, hiring,
placement, promotion, termination, layoff, recall, and transfer, leaves
of absence, compensation and training.

Mandarin Oriental Hotel Group
expressly prohibits any form of workplace harassment based on race, color,
religion, gender, sexual orientation, gender identity or expression, national
origin, age, genetic information, disability, or veteran status. Improper
interference with the ability of Mandarin Oriental Hotel Group’s colleagues
to perform their job duties may result in discipline up to and including
discharge.

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