Waiter / Waitress

Negotiable
Experience
Unlimited
Job Type
Full Time
Location
Malaysia, Kuala Lumpur
Job Description

WAITER/RESS

Mandarin Oriental, Kuala Lumpur is looking
for a Waiter/ress to join our Food & Beverage team.

Are you
a master of craft? Do you thrive in a team that succeeds together, demonstrating
integrity and respect while acting responsibly? Do you embrace a growth mindset?
We invite you to become a fan of the exceptional.

Mandarin
Oriental is the award-winning owner and operator of some of the most luxurious
hotels, resorts and residences located in prime destinations around the world,
with a strong development pipeline. Increasingly recognised for creating some
of the world’s most sought-after properties, the Group provides legendary
service inspired by Asian heritage whilst representing the very cutting-edge
of luxury experiences.

Mandarin Oriental, Kuala Lumpur is
a luxurious urban resort located in the heart of Kuala Lumpur and enjoys
an unrivalled location next to the iconic Petronas Twin Towers, KL Convention
Centre, and prestigious Suria KLCC mall.

About
the job

Based at the Mandarin Oriental, Kuala Lumpur / within
the Culinary Department in Kuala Lumpur, the Waiter/ress is responsible
for greeting and serving our guests, providing detailed information on menus,
multi-tasking various front-of-the-house duties in a fast-paced environment.

The Waiter/ress reports to the Restaurant Manager.

As
Waiter/ress, you will be responsible for the following duties:


  • Help to ensure the hotel’s high standards.

  • To be able
    to make menu suggestions to guests.

  • Attend all training sessions
    and courses, briefings and meetings as required.

  • Make
    a significant and continuous effort to increase your professional knowledge
    to achieve the goals and objectives of the hotel and department.


  • Actively support the hotel’s team culture, and help to achieve
    the hotel’s Vision, Mission, goals, and values.

  • Show a positive,
    energetic, and caring attitude always towards guests and fellow
    colleagues.

As Waiter/ress, we expect
from you
:

  • High School Diploma or equivalent.


  • Quality Orientated and Creative.

Our
commitment to you

  • Learning & Development. Your success
    is our success. We craft unique learning and development programmes for various
    stages in your career so that you grow, continuously.

  • MOstay.
    When you work as hard as our colleagues do, it’s important to take time off.
    As a member of the #MOfamily, you can stay with us wherever you go in the world.

    The MOstay programme offers complimentary nights and additionally attractive
    rates on rooms for you and your loved ones.

  • Heath & Colleague
    Wellness. Finding the right work-life balance is important. Your wellbeing
    matters to us. A variety of health benefits and wellness programmes are offered
    to all our colleagues, globally.

  • EPF (Employees Provident Fund)
    contributions (higher than the norm).

  • SOCSO (Social Security
    Organisation) & EIS (Employment Insurance System).

  • Public
    holiday entitlement based on Malaysian calendar.

  • Exceptional
    rest area & colleagues engagement activities.

We’re
Fans. Are you?

Mandarin Oriental Hotel Group is a well-known luxury hotel group. It was founded in 1963 and is headquartered in Hong Kong, China, under the Jardine Matheson Group. The group's brand logo is a folding fan with 11 segments. In 2025, the group upgraded its brand identity with a modern fan design, simplified text, and custom fonts, while also introducing new colors like celadon green and launching a new member app. As of 2025, the group operates 43 hotels in 27 countries and regions and manages several residential projects.