Supervisor

SunsetBar supervisor

Mandarin Oriental Sanya is looking for a SunsetBar
supervisor to join our Food and Beverage department team.

Are you a master
of craft? Do you thrive in a team that succeeds together, demonstrating
integrity and respect while acting responsibly? Do you embrace a growth mindset?
We invite you to become a fan of the exceptional.

Mandarin Oriental is
the award-winning owner and operator of some of the most luxurious hotels,
resorts and residences located in prime destinations around the world, with
a strong development pipeline. Increasingly recognised for creating some of
the world’s most sought-after properties, the Group provides legendary service
inspired by Asian heritage whilst representing the very cutting-edge of luxury
experiences.

MANDARIN ORIENTAL, SANYA

A hidden gem where nature
is celebrated, and privacy is assured.

Sanya Mandarin Oriental, Coral Bay
is the first hotel of Mandarin Oriental Hotel Group in Chinese mainland.

Overlooking the South China Sea and boasting a 1.2‑kilometre stretch of pristine
coral beach, it is an exclusive beachfront resort that occupies an entire
bay.

Encompassing 12 hectares of hillside seafront land, the hotel
seamlessly blends Southeast Asian resort aesthetics with Oriental Zen elements,
creating a secluded and tranquil luxury ambience away from
the bustle.

While embodying contemporary luxury and Hainan’s distinctive
character, the hotel reflects the Group’s Oriental heritage, offering guests
a peaceful retreat to unwind and escape the chaos.

About
the job

The incumbent is responsible for directing restaurant team
in achieving the ultimate guest experience and meeting and exceed the food
and beverage goals established for pre and post opening in achieving a MOHG
rating. The Restaurant Supervisor reports directly to the Restaurant
Manager/Assistant Manager and supervises the entire restaurant
staff.

As SunsetBar supervisor, you will
be responsible for the following duties:

• Support company's
  philosophy and company culture using Guiding Principles and D.E.L.I.G.H.T
  as part of ensuring guest satisfaction and the achievement of our Mission
  Statement
• Always provide excellent service to all our guests.


• Assist guest courteously and efficiently.
• Managing day to day
  operations
• Always supervise the maintenance and cleanliness of
  the restaurant.
• Excellent knowledge of food and beverage, including
  being able to service and sell the product
• To manage proper staffing
  level
• Assist manager with scheduling, recruitment and interviewing
  for new colleagues.
• Assist manager with colleagues training
  and development.
• Assist manager with monthly departmental meeting.


• Assist manager with conducting of daily communication meeting with staff
  prior to shift.

To visit all our guest tables during or after their
visit, to ensure satisfaction.

• To manage, coach, and counsel
  colleagues, including disciplinary procedures.
• Uphold and enforce all
  hotel policies and procedures as stated in hotel colleague handbook.


• Attend weekly and monthly Food & Beverage meetings.
• Communicate all
  group information/changes to existing information to appropriate hotel
  colleagues in an accurate and timely manner.
• Entertain clients,
  as appropriate.
• Lead daily departmental meeting.
• Has strong
  sense of responsibility for financial goals set forth by the company.


• Be responsible for guest and colleague satisfaction scores.

As SunsetBar supervisor, we expect
from you:

• Customer focused
• Team Player


• Delivers your best
• Trustworthy and responsible

Our
commitment to you

• Learning & Development. Your success is our
  success. We craft unique learning and development programmes for various stages
  in your career so that you grow, continuously.
• MOstay. When you work
  as hard as our colleagues do, it’s important to take time off.
  
  As a member of the #MOfamily, you can stay with us wherever you go in the world.
  The MOstay programme offers complimentary nights and additionally attractive
  rates on rooms for you and your loved ones.
• Heath & Colleague Wellness.
  Finding the right work-life balance is important. Your wellbeing matters to
  us. A variety of health benefits and wellness programmes are offered to all our
  colleagues, globally.

ocal benefits

• A
  competitive salary and benefits packages
• Annual Leave and Public
  Holidays
• Social Insurances and Housing Fund
• Free accommodation
  and meals

We’re Fans.

Are you?