Director of Sales - The Americas

Negotiable
Experience
Unlimited
Job Type
Full Time
Location
Canada, London
Job Description

Director of Sales – The Americas, Sales

39 hours, 5
days per week

We’re looking for a Director of Sales –
The Americas to join our Sales team.

Are you a master of craft? Do
you thrive in a team that succeeds together, demonstrating integrity and respect
while acting responsibly? Do you embrace a growth mindset? We invite you
to become a fan of the exceptional.

Mandarin Oriental Hotel Group is
the award-winning owner and operator of some of the most luxurious hotels,
resorts and residences located in prime destinations around the world, with
a strong development pipeline. Increasingly recognised for creating some of
the world’s most sought-after properties, the Group provides legendary service
inspired by Asian heritage whilst representing the very cutting-edge of luxury
experiences.

Mandarin Oriental Hyde Park is London’s most iconic address.

It’s another world; a world of oriental luxury and the most attentive service.
A world that’s all about our guests.

As Director of Sales –
The Americas at Mandarin Oriental Hyde Park, London, we expect
from you:

  • Building and strengthening relationships with existing
    and new clients with the objective of growing business, shifting market share,
    and increasing exposure for the property and the Mandarin Oriental Brand.

  • Being the subject matter expert and thought leader on your assigned
    market/segment.
  • Analysing, evaluating and monitoring account production
    and implementing sales action plans aligned with the annual marketing plan
    to meet sales team goals.
  • Planning, participating and coordinating
    sales calls, familiarization trips, site inspections and hosted entertainment
    functions.
  • Creating and implementing short and long-term marketing
    strategies to meet sales team goals and maintain or grow property’s market share
    position.

To be a successful Director of Sales –
The Americas candidate, you will have strong organisational and multitasking
skills, with a keen eye for detail. You will showcase excellent communication
and interpersonal skills, both written and verbal and be confident in handling
client enquiries and building positive relationships. Ideal candidates will
be comfortable working in a fast-paced environment with competing priorities
and will be a proactive team player with a flexible and solutions-focused
approach.

Our commitment to you:

  • Learning &
    Development. Your success is our success.

    We craft unique learning and development programmes for various stages in your
    career so that you grow, continuously.
  • MOstay. When you work as hard
    as our colleagues do, it’s important to take time off. As a member of
    the #MOfamily, you can stay with us wherever you go in the world. The MOstay
    programme offers complimentary nights and additionally attractive rates on rooms
    for you and your loved ones.
  • Health & Colleague Wellness. Finding
    the right work-life balance is important.

    Your wellbeing matters to us. A variety of health benefits and wellness
    programmes are offered to all our colleagues, globally.
  • Retirement
    Plans. When you show commitment to us, we reciprocate. We offer different
    retirement plans depending on the length of your service and your role.

  • Access to discounts and deals with over 500 popular high street retailers,
    including discounted gym memberships and travel deals
  • 50% F&B & Spa
    discount on property
  • Special MO discounted rate at Anytime Fitness gyms
    across the world (£30 per month or £300 per annum)
  • Complimentary
    Westfield Healthcare cash plan, children added at no extra cost

  • Colleague Experience Stay in-house with breakfast included upon completed
    probation
  • Friends & Family hotel rate and Spa discount
  • 1 paid
    Charity Day per year to dedicate to a charity of your choice
  • Season
    ticket loan & cycle to work scheme
  • £750 recruitment referral bonus

  • Free meals on duty & uniform dry-cleaning services
  • Increased
    holiday entitlement with Length of Service, up to 33 days off

  • Subsidized podiatry sessions with our incredible Bastien pedicurists

  • Free Life Assurance benefits whilst in service
  • Access
    to Hospitality Action’s Employee Assistance Programme
  • Employee
    Recognition Programmes
  • Social, wellbeing, charity, and sporting events
    throughout the year

SUSTAINABILITY AT MANDARIN ORIENTAL
HYDE PARK, LONDON.

Mandarin Oriental Hyde Park, London is a proudly
certified Global Sustainable Tourism Council (GSTC) hotel. Corporate
responsibility values are deeply ingrained in Mandarin Oriental’s culture,
and sustainability implications are carefully considered with every decision
across the Group, aligning our sustainable development efforts with the industry
criteria set out by the GSTC.

We strive for a better future for the next
generation.

Protecting the environment, people and communities are the fundamental pillars
to which we devote our efforts. We are very proud of the initiatives our
colleagues have implemented to help us on the path to achieving our
sustainability goals, such as single-use plastic elimination, ethical
supply chain and procurement
, community and colleague engagement,
technology practices and waste reduction. We are committed
to doing the right thing, every day.

DIVERSITY &
INCLUSION.

We believe a diverse and inclusive culture is better
for everyone. Bringing individuals together is essential to the long-term
success of our people, our business and the societies and economies in which
we operate.

All colleagues, regardless of ethnicity, gender, age, sexual
orientation, disability, background or religion, should be treated fairly
and with respect, should be given equal opportunities, and be valued for
the contributions they make in their roles. No form of bullying, intimidation,
discrimination or harassment of others will be tolerated.

ELIGIBILITY TO WORK IN THE UK.

Please note, all
candidates applying for this role must have obtained the right to work and live
in the UK.

Documented evidence of eligibility will be required from candidates as part
of the recruitment process.

We’re Fans. Are you?

Mandarin Oriental Hotel Group is a well-known luxury hotel group. It was founded in 1963 and is headquartered in Hong Kong, China, under the Jardine Matheson Group. The group's brand logo is a folding fan with 11 segments. In 2025, the group upgraded its brand identity with a modern fan design, simplified text, and custom fonts, while also introducing new colors like celadon green and launching a new member app. As of 2025, the group operates 43 hotels in 27 countries and regions and manages several residential projects.