Director of Food & Beverage

Mandarin Oriental Pudong, Shanghai is looking Director of Food & Beverage
to join our F&B team.

Are you a master of craft? Do you thrive in a team
that succeeds together, demonstrating integrity and respect while acting
responsibly? Do you embrace a growth mindset? We invite you to become a fan
of the exceptional.

Mandarin Oriental Hotel Group is the award-winning
owner and operator of some of the most luxurious hotels, resorts and residences
located in prime destinations around the world, with a strong development
pipeline. Increasingly recognized for creating some of the world’s most
sought-after properties, the Group provides legendary service inspired by Asian
heritage whilst representing the very cutting-edge of luxury
experiences.

Mandarin Oriental Pudong, Shanghai is a five-star luxury
hotel which located on the banks of the Huangpu River.

In the heart of Pudong’s financial district, we offer the perfect combination
of style, comfort, and world-class service. We pride ourselves on our innovative
restaurants, serene spa and contemporary design.

About
the job:

Based at the Mandarin Oriental Pudong, Shanghai within
the F&B Department, Food & Beverage Director reports to the Hotel
Manager.

As Director of Food & Beverage you will be responsible
for the following duties:

• Set Food and Beverage objectives
and guidelines and ensure all subordinates follow thoroughly.
• Ensure
the profitability, efficiency and creative running of each Food and Beverage
restaurant, bar and banqueting.
• Maintain a team of well-trained
and motivated Food and Beverage staff in order to keep up the image of
the hotel.
• Attend morning briefings with the department heads concerning
operational requirements, feedback, plans, actions, etc.
• Maintain complete
knowledge and comply with all hotel and departmental policies
and procedures.
• To supervise the function of all F&B employees, facilities
and financial performance to ensure maximum departmental profit and cost
efficiency is achieved.
• To control and analyze, on an on-going basis,
in order to optimize the following:
o Quality levels of products
and service
o Guest Satisfaction
o Quality Measurements (such as LQE & MO
Pillars & Forbes)
o Merchandising and Marketing
o Financial
Performance
o Hygiene and cleanliness
• To coordinate and supervise
the preparation, presentation and service of food and beverage products
to ensure the highest quality at all times.
• To coordinate and supervise
the preparation, presentation and service of food and beverage products
to ensure the highest quality at all times.
• To keep an up-to-date standard
recipe file for F&B items to include:
o Sales History
o Sales Mix
o
Actual costs
o Potential costs
o Par stock
o Production time
•
To ensure maintenance and programming of all F&B systems.
• To ensure
that all hardware is operational and updated.
• To organize annual
maintenance of the contingency systems that supports IT&T equipment and systems.

• Identify F&B technology trends that might be suitable and appropriate
for the operation
• To participate in public relation activities
or promotional activities designed at enhancing the image and profitability
of the food and beverage department of the hotel.
• To work with Sales
and Public Relations to manage the roll out of the annual promotional schedule
and to create additional programs or promotions to improve the profitability
and image of the F&B operation.
• To encourage usage of social media for F&B
brand awareness, guest feedback and increased revenues and assess outcome.
•
To monitors and analyze the competitors' operations in order to assess their
activities and trends and to ensure that we keep getting better to keep us
the best.
• To review and analyze market trends globally and locally in order
to keep up to date in our operation.
Our commitment
to you:

Learning& Development. Your success is our success. We craft
unique learning and development programmes for various stages in your career so
that you grow, continuously.
MOstay:

When you work as hard
as our colleagues do, it’s important to take time off. As a member of
the #MOfamily, you can stay with us wherever you go in the world.

The MOstay programme offers complimentary nights and additionally attractive
rates on rooms for you and your loved ones.
Heath &Colleague Wellness.
Finding the right work-life balance is important. Your wellbeing matters to
us. A variety of health benefits and wellness programmes are offered to all our
colleagues, globally (after working for6 months, you can enjoy supplementary
commercial medical insurance).
Competitive salary and benefits
package.
Support the internal talent transfer plan of the group
worldwide.
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