Executive Pastry Chef
Mandarin Oriental, Tokyo is looking for
an Executive Pastry Chef to join our Kitchens team.
Are you a master
of craft? Do you thrive in a team that succeeds together, demonstrating
integrity and respect while acting responsibly? Do you embrace a growth mindset?
We invite you to become a fan of the exceptional.
Mandarin Oriental
is the award-winning owner and operator of some of the most luxurious hotels,
resorts and residences located in prime destinations around the world, with
a strong development pipeline. Increasingly recognised for creating some of
the world’s most sought-after properties, the Group provides legendary service
inspired by Asian heritage whilst representing the very cutting-edge of luxury
experiences.
Mandarin Oriental, Tokyo, is a refined luxury sanctuary
in the heart of Nihonbashi, blending sleek modern design with Japan’s timeless
elegance.
With panoramic views of the Tokyo skyline and Mount Fuji, the hotel offers
an oasis of calm above the bustling city. Known for its world-class dining,
including Michelin-starred restaurants, a serene spa with Japanese-inspired
treatments and impeccable service, Mandarin Oriental, Tokyo provides a deeply
immersive experience that celebrates Japanese culture and the Mandarin Oriental
brand's commitment to excellence and grace.
About
the job
Based at the Mandarin Oriental, Tokyo, within the Kitchens
Department, the Executive Pastry Chef is responsible for the below
duties.
The Executive Pastry Chef reports to Executive
Chef.
As Executive Chef, you will be responsible for
the following duties:
. Operational Management
- Oversee all pastry and bakery production across the hotel, including:
- Gourmet Shop
- Banquets and Events
- Afternoon Tea
- Breakfast Operations
- All Restaurant Outlets pastry,
bakery, and dessert concepts - Ensure consistent quality, taste,
and presentation of all products - Monitor portion control and adherence
to standardized recipes - Maintain high standards of cleanliness,
hygiene, and food safety - Daily and weekly meetings
- Monthly
operational meetings - Ensuring action points are actually
implemented
2. Leadership & Team Development
- Lead, train, and supervise all pastry and bakery team members
- Foster a positive and professional working environment
- Conduct
performance evaluations and provide continuous feedback - Manage staff
scheduling and workforce planning - Ensure compliance with disciplinary
and grievance procedures
3. Financial Responsibility
- Manage and control:
- Food cost
- Daily requisitions
- Inventory control responsibility
- Stock management discipline
- Labor budget ownership
- Manpower distribution across sections
- Adjustments based on business levels Kitchen supplies and equipment
- Energy consumption
- Optimize profitability through
efficient operations and cost-conscious decision-making - Support
strategic purchasing initiatives in collaboration with the Executive Chef
- Find ways to improve operational efficiency
4.
Product Development & Innovation
- Develop and introduce new
pastry, bakery, and dessert concepts - Stay updated on industry trends
and innovations in pastry arts - Enhance product presentation
and merchandising across all outlets - Drive creativity for seasonal
offerings and promotions - Buffet and retail display enhancement
- Showpieces and visual merchandising responsibility
- Constantly
upgrading presentation
5. Planning & Coordination
- Collaborate with the Executive Chef and outlet managers on:
- Menu
planning - Promotions and marketing initiatives
- Event
execution
- Ensure timely implementation of new menus
and concepts - Monitor follow-up on operational action points
from meetings
6. Guest Experience & Quality
Assurance
- Ensure products meet Mandarin Oriental’s luxury
standards - Respond to guest feedback and implement improvements where
necessary - Maintain a strong focus on guest satisfaction and brand
excellence
7. Compliance & Safety
- Ensure
compliance with all: - Health and food safety regulations
- Fire
and safety standards - Company policies and procedures
- Promote sustainability and energy-saving initiatives within
the department - Ensure adherence to grooming and professional
standards
As Executive Chef, we expect
from you:
Internal candidates
are welcome
- Minimum 3–5 years’ experience as Executive Pastry
Chef required Asia experience required, with Japan
preferred
Strong expertise in French fine patisserie
and Viennoiserie is essential
Banqueting experience
preferred
Key Competencies
- Strong leadership and team management skills
- Advanced pastry
and bakery expertise - Financial and business acumen
- Creativity
and innovation mindset - Excellent organizational and communication
skills - Strong attention to detail and commitment to quality
Success Criteria
- Consistent delivery
of high-quality pastry products across all outlets - Effective cost
control and achievement of budget targets - Strong team performance
and engagement - Continuous innovation and product improvement
- High levels of guest satisfaction
Additional
Notes
Mandarin Oriental reserves the right to modify this job
description to meet operational needs and business
requirements.
Our commitment to you:
Mandarin
Oriental benefits
- Learning & Development. Your success
is our success.
We craft unique learning and development programmes for various stages in your
career so that you grow, continuously. - MOstay. When you work
as hard as our colleagues do, it’s important to take time off. As a member
of the #MOfamily, you can stay with us wherever you go in the world. The MOstay
programme offers complimentary nights and additionally attractive rates on rooms
for you and your loved ones. - Health & Colleague Wellness.
Finding the right work-life balance is important.
Your wellbeing matters to us. A variety of health benefits and wellness
programmes are offered to all our colleagues, globally. - Retirement
Plans. When you show commitment to us, we reciprocate. We offer different
retirement plans depending on the length of your service and your role.
Local benefits :
- Competitive salary and benefits
packages - Medical/accident insurance
- Transportation
and accommodation allowance - Annual Leaves
- Annual Bonus
Food portfolio needs to be attached with CV for your
application.
We’re Fans. Are you?